The NOW reviews

2.7

30% would recommend to a friend

(53 total reviews)
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Jeff Platt

38% approve of CEO

27% positive business outlook

Reviews by job title

53 reviews

Reviews about "Compensation"

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5.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Outstanding company to work for, leadership has a refreshing outlook on treating their staff the same as the guests. They ask for open communication with the team, always looking for feedback. They understand the value of working with the team. They give bonuses for team members going above and beyond expectations. You get paid for now shows and comped massages.

Cons

There is no dental for employees.

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The NOW Response
1mo
Thank you for sharing your feedback with us, we are grateful to hear about the positive experience you had working at The NOW. We hope you had the resources to help you thrive and succeed in your role and wish you the best NOW & Always.
1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

uncapped commission free 2-3 massages once a year reduced membership price

Cons

Owners can and WILL gaslight you for their own benefit. They do NOT care about loyalty and WILL fire you the moment you raise any concerns regarding their management style. They WILL give you hush money to leave the boutique and allow them to close up any cases or concerns, Owners own four businesses already, and somehow plan to open another NOW location but the greed does not stop there, and they will push you till you become burnt out and then wonder why your performance is not at a consistent peak before writing you up. They will leave you to go get their light therapy sessions around the corner at their other location, then write you up for not taking a break when there is no management around to even break you. Job description states they're flexible with your schedule: 90% of the hires are college students, but they'll refrain us from studying or doing ANYTHING that isn't bringing them any money, despite finishing work tasks early and not having anything lined up to do afterwards for the business. If you don't live, love, laugh The NOW, it's NOT worth your mental health to work at this location.

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The NOW Response
1mo
We appreciate you taking the time to share your thoughts with us as we take employee feedback seriously NOW & Always. We are sorry to hear about your experience at The NOW and would be happy to learn more about how we can improve. Please feel free to reach out to our HR team anytime to discuss this. Wishing you the best.
2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are great there!

Cons

Corporate bought it out, gave everyone a raise and then cut everyone's hours.

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The NOW Response
1mo
We appreciate you taking the time to share your thoughts with us as we take employee feedback seriously NOW & Always. We are sorry to hear about your experience at The NOW and would be happy to learn more about how we can improve. Please feel free to reach out to our HR team anytime to discuss this. Wishing you the best.
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