Does The Rapid pay their employees well?

According to anonymously submitted Glassdoor reviews, The Rapid employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at The Rapid. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at The Rapid?

30% of The Rapid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Rapid 2.3 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the pros of working at The Rapid according to real employee reviews?

"workers are great people...for the most part." ((in 2 reviews))

What are the cons of working at The Rapid according to real employee reviews?

"Bad attitudes, apathy, tempers, protectionism and unprofessional behavior observed and not dealt with by management, especially talking about former and sometimes current employees negatively and used as scapegoats to avoid accountability by co" ((in 3 reviews))

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The Rapid

The Rapid reviews

2.3

30% would recommend to a friend

(23 total reviews)

40% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.6

Compensation and benefits

2.4

Career opportunities

2.3

Work/Life balance

2.2

Culture & values

2.0

Senior management

The Rapid has an employee rating of 2.3 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Rapid employee rating is 37% below average for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

23 reviews

1.0

Aug 28, 2025

The worse place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I Met some cool co-workers

Cons

Management is the worse here. A lot of people leave and they refuse to fill positions so the top person can control everything. Maybe a narcissist or just plain unintelligent. If you see disgruntled customers, just think about the poor workers suffering under this regime. They will take down the whole org, just watch.

2.0

May 23, 2024

Union Based

Transit bus operator

Recommend

CEO approval

Business Outlook

Pros

Contributing to the community helping passengers around the city.

Cons

They dont pay drivers enough and they have horrible insurance. Its a job.

2.0

Mar 15, 2024

Be careful

Transportation equipment operator

Recommend

CEO approval

Business Outlook

Pros

Money was ok! The job is easy!

Cons

Not being from this city originally I struggle with some routes at first! Management has no integrity or respect for the drivers and minorities are treated worse Certain co workers will lie about you to try to get you fired!

Viewing 4 - 6 of 23 Reviews

Jobs at The Rapid

Paratransit Dispatcher

Customer Experience Specialist

Transportation Supervisor

Customer Service Bus Driver