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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) Retail Sales Associate reviews

2.3

13% would recommend to a friend

(20 total reviews)
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Brett Beveridge

100% approve of CEO

12% positive business outlook

Ratings by category

2.2

Career opportunities

1.9

Compensation and benefits

1.7

Diversity & inclusion

1.6

Culture & values

1.6

Senior management

1.5

Work/Life balance

Retail Sales Associate employees have rated The Revenue Optimization Companies (T-ROC) with 2.3 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Retail Sales Associate professionals have an average working experience there. The Revenue Optimization Companies (T-ROC) is rated 35% below average by Retail Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

20 reviews
3.0
Apr 28, 2025

Just don’t

Retail sales associate
Recommend
CEO approval
Business Outlook

Pros

Commission check recorded as income instead of bonus, so it isn’t taxed at a higher rate.

Cons

Expected to make sales goals without getting any hours. Sales goals were close to the sale as full-time employees who actually got hours.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We’re glad you appreciated how commissions were structured, and we’re always working to ensure our compensation practices remain fair and competitive. We understand your concern about meeting sales goals with limited hours. Feedback like yours has helped us improve how we support part-time team members. Through tools like WeLearnFromU, we’re actively gathering insights to better align expectations with available resources. If you’d like to share more, we’re always here at t-roc.fyi/WeSupportU. Best of luck on your next chapter.
1.0
Jun 28, 2024

You're expected to be a Walmart and Troc employee

Retail sales associate
Recommend
CEO approval
Business Outlook

Pros

This is the first job where I've not been able to find one pro. Just don't do it.

Cons

You're dealing more with Walmart management and upset customers because they can't find a Walmart employee. You're expected to help all Walmart customers and attempt to transition the conversion to a wireless one as you're helping them. If anyone walks up to you wanting contract phones then it's probably fraud. They don't coach up, they coach out.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We're sorry to hear that your experience at T-ROC wasn't positive. We aim to create a supportive work environment and will take your feedback seriously. We recognize that engaging with customers preoccupied with their errands can be challenging. Your coaching and performance management are noted, and we are actively working to improve the experience for our employees in this area. Thank you for bringing these issues to our attention. We appreciate your honesty and wish you the best in your future endeavors.
3.0
Sep 13, 2023

Troc review

Retail sales associate
Recommend
CEO approval
Business Outlook

Pros

Sales training is pretty good

Cons

They try to get you based on commission

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The Revenue Optimization Companies (T-ROC) Response
2y
Thank you for taking the time to let us know about your time working with us!
Viewing 1 - 3 of 20 Reviews
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The Revenue Optimization Companies (T-ROC) reviewsThe Revenue Optimization Companies (T-ROC) Retail Sales Associate reviews

Glassdoor has 975 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.