The Revenue Optimization Companies (T-ROC) reviews

The training is sub-par. Benefits are horrible. Schedule is unrealistic and work/life balance is lacking. The employee who trained my group had only been there three weeks and training was only 2 days (Day One was just generic PowerPoint slides in a Wal-Mart breakroom where you couldn't even focus because everyone was having lunch and watching General Hospital. Day two was with the so called "Trainer" that was talking more about her life/goofing off to Wal-Mart employees then actually training on the programs, apps and daily process of doing the job well and don't even get me started about the work chat app the manager uses to berate you if you don't push sales hard enough) Oh and talks down to his employees who aren't making sales yet sucks up to the ones making sales for his commission only salary.

Could be paid more on accessory sales. Only major complaint is about WARP Support. Easily the worst carrier support I’ve ever dealt with. Can’t get anyone who speaks fluently or will listen to what you have to say. They kill a lot of deals wasting sales reps and customers time by prolonging the process on the phone. Be quicker and more fluent speaking.