Does The SSA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The SSA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The SSA Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The SSA Group?

57% of The SSA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The SSA Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The SSA Group?

Retail Sales Associate (17) , Manager (11) , Food Service Associate (9) , Sales Associate (9) , Sales Associate/Cashier (8) , Food Service Worker (7) , General Manager (7) , Operations Manager (7) , Cashier (5) , Catering Associate (5) , Concessions (5) , Food and Beverage (5) , Retail Associate (5) , Administrative Operations Manager (4) , Assistant Operations Manager (4)

What are the pros of working at The SSA Group according to real employee reviews?

"family feel; great people; strong vision for the future" ((in 22 reviews)); "Amazing culture and so much room to grow within." ((in 13 reviews)); "Great team atmosphere great people" ((in 8 reviews)); "Get free food." ((in 7 reviews)); "the scheduling is flexible" ((in 7 reviews))

What are the cons of working at The SSA Group according to real employee reviews?

"Management was poor" ((in 32 reviews)); "Low pay and equipment issues" ((in 19 reviews)); "(Upper management constantly preached the 7 Habits in every meeting, and in daily conversations with the team.)." ((in 18 reviews)); "General manager was a micromanager and asked managers to drop down to be the server, set up crew and clean up crew for events to save labor." ((in 12 reviews)); "No training for new hires" ((in 11 reviews))

What are employees saying about The SSA Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The SSA Group layoffs and their outlook for job security at The SSA Group in 2026.

What are the top reviewed The SSA Group locations?

Denver , Royal Oak , Miami , Cincinnati , Columbus , Pittsburgh , Columbia , Colorado Springs , Saint Louis , Detroit , San Francisco , Brookfield , Tulsa , Houston , Powell , Sacramento , Monterey , Chicago , Springfield , San Antonio , Nashville , Los Angeles , Wichita , Milwaukee , Dallas , Chattanooga , Providence , Boise , Buffalo , Madison

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The SSA Group

The SSA Group reviews

3.3

57% would recommend to a friend

(375 total reviews)

Sean McNicholas

78% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

375 reviews

3.0

Aug 17, 2024

Its alright for part-time job standards

Vendor

Recommend

CEO approval

Business Outlook

Pros

> Friendly Environment > Scheduling To Fit Which is best > Decent Hours

Cons

> No Benefits > Minimum Wage

The SSA Group Response

Thanks for the feedback!

2.0

Aug 7, 2024

Underpaid & Under Appreciated

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Overall is working at the zoo & friendly coworkers. Flexible schedule.

Cons

You are just a number to management. General managers are always in the office and don’t know employee names and always gone early. Supervisors are mostly friendly. No chance for advancement or raise. No tips.

The SSA Group Response

While it’s never fun to read negative feedback, we do appreciate you sharing your comments. We apologize that your experience with the SSA family was not up to the standards we pride ourselves on. Our culture is something we work hard at, but we know we’re not perfect and continue to find opportunities to improve. We are looking into what you shared but would also love to talk more in depth with you about your time with SSA if you’d be willing to connect? You can reach us at peopledepartment@thessagroup.com

4.0

Aug 4, 2024

CMZ

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment and friendly staff

Cons

Lack of training and still has lots of room to grow as a company despite the size of the organization

The SSA Group Response

Thank you for the feedback. While we know there will always be areas that we can improve in, we aim to enhance our team member's experience with us continually.

Viewing 88 - 90 of 375 Reviews

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