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The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- *Potential* to make good money - Networking with contractors and designers

Cons

- Poor company culture; micromanaging is built-in - Quality of training and management has been on a steep decline for years - Changes to pay structure every couple years (that always effectively lower comission) - Don’t even get me started on subsidy - At the end of the day most of one’s experience with the tile shop comes down to the Store Manager. If your store manager is good the rest can be tolerable, and if you’re in a good market you might even make good money. However, due to company culture and management overall, good store managers have become the exception, not the rule. - There’s a lot to learn to do this job well, and a little over a year ago corporate got rid of the centralized training team, leaving the task of educating new hires to store management which obviously varies dramatically from store to store. - Toxic pressure to constantly be profitable to the company (meaning you sell enough to pay your own salary, and the company is only out your 12.5% commission rate). The problem is that not every task that needs to be done in the store has commission attached. Cleaning the bathrooms, cleaning the displays, merchandising tasks, and general store organization has to be done but technically no one is getting paid to do it. - I’m not sure if this is an overall con, but in my situation at least I was consistently pressured to go from part-time to full-time despite my clear explanation that the subsidy system that full time employees were subject to was not an option for my financial situation. - No options to move up in the company without going full time.

3.0
Oct 2, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Co workers at my location, for the most part are awesome

Cons

You are lied to about how much you can make. There are too many employees at this location self not enough sales to go around.

2.0
Oct 1, 2024

Look out

Recommend
CEO approval
Business Outlook

Pros

Design experience and contractor work

Cons

Backstabbing favoritism to employees by current management

Viewing 52 - 54 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.