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The Trevor Project

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The Trevor Project reviews

2.6

41% would recommend to a friend

(201 total reviews)

Peggy Rajski

12% approve of CEO

21% positive business outlook

The Trevor Project has an employee rating of 2.6 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Trevor Project employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

201 reviews
3.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The Trevor Project has one of the most fulfilling missions one could hope to encounter. They prevent young people from taking their own lives. Their board, staff and volunteers are all dedicated to the mission and exceptionally passionate. There is also tremendous promise for the organization to grow, develop and truly affect change. Because the work at The Trevor Project can be challenging - whether you're dealing directly with youth in crisis or a volunteer or donor who has a connection to suicide, the organization does a lot to support employee self-care. The benefits package is good - PPO and HMO options, 403b with company match, Aflac, Metro Check, 14 paid holidays plus 10 days of vacation in your first 2 years (it grows at 3 years), ongoing training opportunities, education credits/match, and flexible schedules.

Cons

The organization underwent very fast growth in a very short amount of time, moving from a $1.2MM budget to a $5MM within a matter of months. Offices were added, changes to the staff and Board structures happened, policies and procedures were added, staff grew by 3x the size, the volunteer base grew by 3x. It was chaos, and not everyone is cut out for that kind of change, or can see the forest for the trees. (Hence some of the reviews.) The organization is in a much more stable place for employees, although there is still room for improvement. However, there have been several internal hires and promotions, and much of the upside-down change seems to be in the past. That said, there is almost no one left to provide internal history to the nearly 100% new staff and volunteers. That lack of memory affects Trevor's interactions with donors, volunteers, peer organizations, and the public. The organization is bound to repeat history, basically because it doesn't know its own.

2.0
Apr 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Organization that is doing great thing.

Cons

I came to Trevor with an optimistic outlook into an organization that is doing wonders in it's field. Little do many know, it's falling apart inside. Most employees that leave, leave dissatisfied and with a foul taste in their mouth, and feel like they we're stepped on repeatedly. An overhaul in management is necessary for the organization to go back to it's nonprofit roots. Coming from previously working in seveal other non-profit ranging from under 20 employees to over 300+ employees, Trevor has no idea what it's doing to it's staff. Most of the staff or overworked, underpaid (due to recent HR changes), and constantly treated badly by upper management. All they care about is how much money donors can bring in, even if it compromises the work that they do in the services they provide. They want to grow big, fast, without first making sure they are able too, and they push this pressure onto their staff. They also aren't looking to ever promote from within. Many employees have applied for open postions which they are qualified from via the job postings, but were shut down for random and unfair reasons. Even after they weren't even offered an interview, the jobs remained open for months after. Poor HR is mainly to blame for this. At the time, HR was awful about even recognizing receiving applications from current employees, and even rejecting candidates because they were recommended by staff. Recently changes in the Healthcare plan were done poorly. Although Trevor is an LGBTQ organization, the healthcare plan disregarded the Trans issues. Staff who are trans were no longer able to get the medical treatment and benefits they received from the previous plan (another bad HR move) because Trevor saw it more beneficial to save a couple dimes than look out for their staff. They've also recently changed job titles for open positions to lower ones so that they can pay incoming staff less, while adding more responsibilities. If you take a job at Trevor be weary of your title, and ask for more than they are offering because they have the budget to pay more, they just aren't.

5.0
Aug 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Helping those most in need. Making great friends for life. Good Pay. Excellent benefits and flexibility. Job is great for those attending any kind of schooling or time-intensive activities. The community it works with is the most accepting, loving people on the planet. Couldn't ask for a better place to work.

Cons

Work is emotionally draining. Limited ability to work extensive hours. Dealing with people in crisis or suicidal can take extreme patience and concentration. Have to be able to focus on the client.

Viewing 199 - 201 of 201 Reviews

Glassdoor has 223 The Trevor Project reviews submitted anonymously by The Trevor Project employees. Read employee reviews and ratings on Glassdoor to decide if The Trevor Project is right for you.