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The Zappos Family

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The Zappos Family reviews

2.7

23% would recommend to a friend

(679 total reviews)
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Scott Schaefer

25% approve of CEO

6% positive business outlook

The Zappos Family has an employee rating of 2.7 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
4.0
Mar 2, 2014

Yin and yang

Recommend
CEO approval
Business Outlook

Pros

There are a ton of pros to working for Zappos that are already mentioned: Great benefits Long term friendships Reasonably priced meals in the Bistro Free soda and coffee In my experience, and what isn't talked about is that in CLT, there are shift bids two to three times a year. By choosing your shift, you can choose a lead that best fits your personality. If you don't know anything about a particular lead, you can always ask. You will be much more successful if you're under a lead who understands you and how you work. Drinking is NOT a requirement and I wish people would stop saying that. I'm in my late 40s and I fit in with the culture just fine, as do the people in my dept in their 50s and 60s.

Cons

Favoritism runs rampant in this company and it's hard to "fly under the radar" sometimes. While I don't always go bar-hopping with my co-workers, I do enjoy social events with them and have a lot of good memories.

4.0
Feb 20, 2014

Zappos- Creating Fun and a Little Wierdness!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture of Zappos really is incredibly unique and the core values embody every employee. Strong bonds between co-workers are quickly formed. Zappos also fosters an environment of learning and growth,with the ability to attend Lunch 'N Learns, classes, or shadow other departments.

Cons

The work environment made it sometimes difficult to focus. This proved challenging when a deadline needed to be met. Opportunities to advance in pay structure were also limited.

4.0
Oct 31, 2013

Excellent culture.

Recommend
CEO approval
Business Outlook

Pros

Dress code was relaxed. Very culture oriented. Great co-workers

Cons

Pay rate was so low that the talent level suffered. Spent more time doing investigations than improving the department.

Viewing 634 - 636 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.