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      The Zappos Family

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      The Zappos Family reviews

      2.8

      26% would recommend to a friend

      (679 total reviews)
      avatar

      Scott Schaefer

      31% approve of CEO

      7% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.1

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.7

      Culture & values

      2.1

      Career opportunities

      1.9

      Senior management

      The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      679 reviews
      4.0
      May 4, 2012

      Awesome

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment is pretty amazing, everyone is so friendly.

      Cons

      The hiring process is long

      5.0
      Apr 25, 2012

      Amazing!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and the family atmosphere. The ability to join a lot of fun and exciting projects. The opportunity to advance quickly.

      Cons

      There is so much to do, that sometimes you can get so engrossed in your work that you lose your work-life balance.

      4.0
      Aug 19, 2011

      The most reward experiences of my professional career thus far.

      Merchandising
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bright, passionate people all working toward shared goals. The positive energy is palpable. High value is placed on building authentic relationships with inner and outer department teammates. Highly, highly social workplace. Which is great for a lot of people but not for everyone. If you are worker bee that prefers to plop down at a computer and plug in the headphones, this is not the organization for you. Expect interruptions, expect not to check off all the items on your daily to do list but know that you will have be challenged to give all of yourself everyday. And it's worth it! Tremendous opportunities for growth.

      Cons

      Work/life balance can be a challenge depending on the department. What makes this not completely a 'con' is that you become friends with most everyone you work with. So often, it doesn't feel like work at all and I mean that honestly. When you are truly passionate about the work you do and who you are doing it alongside - it makes it a lot easier to strike that balance.

      Viewing 643 - 645 of 679 Reviews
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      ReviewsThe Zappos Family reviews

      Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.