Therapy Tree reviews

Where do I start… 1. Management/Leadership: Don’t expect much from them in terms of support in the long run. It’s all talk and barely any action. It’s “let me get back to you on that” and “I’ll investigate this” when in reality you won’t hear back or if you do it’s way beyond the time that you actually needed it. Management stays locked up in the fishbowl with their backs turned, constantly in “meetings,” and is barely on the floor with the therapists to provide actual support/feedback. There are even days when management is yet to be found, leaving therapists to fend for themselves. Don’t get me started on not having a front desk staff and also having the therapists do jobs that are not within their role as a therapist. 2. Productivity: You’re going to be booked at 100% capacity all day every day. NO time for documentation and still expected to have it done within 24 hours, and if not then you’re constantly bombarded with messages on your personal number about getting it done. You will end up working from home with no compensation. There is NO work/life balance whatsoever. If you happen to be below 80%, then you will be told to complete front desk duties to bring it back up. 3. Communication: More like lack thereof. Most updates get emailed out or announced mid-day and therapists are expected to implement new procedures the same day without time to process. One therapist may be told one thing about how to handle a situation and another therapist will be told something different, creating confusion and massive miscommunication. 4. Favoritism: You might be management's favorite or you won’t. There is no in between. If you aren’t, it will be known. If you do what you're told, you might be their favorite, but they are so quick to turn on you. 5. Scheduling: Most of the time, families can’t even get a hold of the scheduling department to figure out future appointments and are left just as frustrated. 6. Generalization: Therapists are forced to provide generalization to every patient, regardless if it is therapeutically beneficial for the patient at that time. If it is not documented in the SOAP note, you will get messages or even verbally told to do it. 7. Therapeutic classes: Classes are great for introducing structure and getting kids ready for preschool if not already attending one. HOWEVER. 7-8 kids for 1 therapist is completely unacceptable even if there is a TA present. Then to be told that you don’t have to document for generalization/home management because you’re treating so many kids at once completely contradicts their Tree Three model - which is also shoved down your throats every day. 8. Resignation: Be prepared to have your PTO revoked after having it approved for over 6 months just because you put in your resignation. Some therapists will be able to keep their PTO within their resignation period, whereas other therapists will have it taken away - hmm favoritism? Picking and choosing who the policies apply to? 9. Spanish-Speaking: Non-bilingual therapists had to treat Spanish only speaking kids. Rather than have these kids be placed on hold to wait for an opening with a bilingual therapist, they were put with non-bilingual therapists so they can still make money. Talk about unethical. 10. Some honorable mentions: Paper checks for months. No team bonding activities - therapists will have to take initiative to do this. Burnout within the first year, first 6 months if you’re lucky. Switching documentation systems with barely any preparation in which the therapist had to complete conversion notes during the sessions, then switching back to the original documentation system 6 months later because of financial reasons. No time to use the bathroom. TA’s are forced to see kids (for speech, feeding, or occupational therapy) alone while the therapist is on Google Meets at another clinic location. You will be told to find your own coverage if you don’t have PTO. There is no training done at all before a therapist conducts a feeding therapy session. Oh wait, does observing another session count? At the Burning Tree it does. And finally, the cherry on top. Unethical, illegal, unprofessional, and most certainly fraudulent behavior will be seen if you work here. Your license will be on the line, so be careful! Take notes, document everything, make sure you get everything in writing, know the resignation procedure in detail prior to resigning. High turnover rate. Ultimately, I would absolutely not recommend working at this company to anyone.

Therapy tree is definitely a place for new grads-or so they want you to think. As an experienced SLPA with many years under my belt, the workload here is absolutely atrocious. The expectations are higher than they should be. You are expected to complete all documentation within 24 hours, but no time given to complete said documentation. If it is not finished by end of day, management will expect you to work unpaid at home. This expectation is not a standard for some therapists though. Evaluations have taken weeks to be completed, and multiple times a new patient is scheduled for treatment without an evaluation or plan of care ready for the treating therapist. Managements catchphrase is “let me know if you need anything!”, yet there is never a response when you reach out. Good luck hoping to see your clinical director because they are never onsite! It takes days if you’re lucky to hear back from any management, and a majority of the time there is no response. All that to say…no support! Therapists are expected to do front desk tasks, janitorial duties, and scheduling all while having a full caseload every day. Gaslighting must be something management is taught because you will be told of one expectation, yet get in trouble for following said expectation and then get told that this same expectation was never spoken of. Management will pick and choose how they treat each employee. Favoritism runs rampant through here-some employees will get to use planned PTO even in their last weeks, while others get PTO that had been approved MONTHS before hand retracted. Need lactation accommodations? Be ready for management to take MONTHS before providing a space that is required by law, only will only do so when the department of labor gets involved. And even then, will ask you to pump in your car, in the bathroom, or in disgusting and physically toxic rooms. Need ADA accommodations? They’d rather force you to quit than provide any accommodations required by law. Have a family emergency? Just make sure to find another therapist to cover your schedule last minute, otherwise you’ll get written up! Billing fraud? Yep! They will schedule a “progress note” to update goals, then re-evaluate a kid the next week and bill both sessions as a re-evaluation. Scheduling won’t answer phone calls or return phone calls so good luck trying to schedule an appointment! They offer feeding therapy, great. Do they train therapist on how to provide these services? Nope! Even if a therapist expresses they do not know how to provide this type of service, they will still force this person to provide said service WITHOUT supervision. There is no hot water or anywhere to sanitize any materials used to provide these services either. And last but not least, this company switched over to paper checks mid 2025, and recently checks have been bouncing. All of this to say-I would NOT recommend this establishment to my worst enemy.