Working for this company was one of the most stressful and disheartening professional experiences I’ve ever had. While I was promised support and teamwork during the hiring process, the reality was the exact opposite.
I was the only full-time SLP at my clinic, apart from the (former) Clinic Director/(current Regional Director) K. Hill—who spent most of the day in her office on her phone and provided little to no support. All five SLPAs at the clinic were technically supervised by therapists from other locations, but in practice, I was the one left to evaluate and update goals for all of their patients, on top of managing my own overwhelming caseload.
Initial evaluation days (Mondays and Wednesdays) were a nightmare: I was scheduled for four evaluations each morning, with my afternoons packed with therapy sessions. Breaks for documentation or even basic sanity were nonexistent. Therapists routinely took patients to the gym for “rewards” just to squeeze in documentation time. Otherwise, you were expected to complete it at home.
This clinic operates like a therapy mill, with quantity valued far above quality of care. They offered me a sign-on bonus—thankfully, I didn’t take it. I spent my entire year there planning my exit. The stress was so intense I had to reduce my hours just to cope.
One of the most unethical experiences I witnessed involved an SLPA whose license had lapsed. Instead of taking her off the schedule, the Clinic Director knowingly allowed her to continue treating patients under her own license. This is not only unethical but potentially illegal.
The organization targets young therapists who may not know better and can be easily manipulated. If a therapist is out sick, you’ll often be double-booked under the guise of “group therapy” just to avoid losing billable hours. It's never about the patient—it’s always about the bottom line.
Clinician safety is blatantly disregarded. You’re expected to manage children who bite, hit, kick, or are twice your size with little to no support. No de-escalation training, no behavioral support, no backup. If you speak up, you’re labeled as difficult or unwilling to "problem-solve."
The company also has “favorite families” who are allowed to treat clinicians and admin staff with blatant disrespect, but are prioritized regardless. These families are scheduled immediately—even when other children have been on the waitlist for months. Clinicians are expected to tolerate abuse in the name of customer service. HR was no better. Their department was located in Virginia at the time, completely disconnected from the realities on the ground. Feedback was frequently requested but never acted upon. Instead, speaking up just made you a target. It became clear that HR exists to protect the company, not the employees.
Turnover across all disciplines was extremely high. If someone stayed longer than a year, it was either because they were being manipulated or stuck due to financial pressure. Pay was also wildly inconsistent—some SLPAs were making nearly double what others earned, despite having similar experience. Promotions and perks were handed out based on compliance, not performance.
Even after I left—with proper 30-day notice—management seemed unaware I had resigned, contacting me to complete tasks. Since then, I’ve been contacted by their recruiters multiple times asking if I’d like to interview… despite the company being on my résumé.
I gave honest and professional feedback throughout my time there and during exit conversations. None of it made a difference.
This experience didn’t just drive me out of this job—it drove me completely out of Arizona. That’s how damaging, toxic, and unsustainable the work environment truly was.
I’m sharing this review to help others make an informed decision before accepting a role at this organization. There are far better, more ethical, and supportive places to grow as a therapist.