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Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
1.0
Dec 6, 2017

Should be closed down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. This place is a disaster

Cons

Too many to list. From top to bottom this is a disappointment, and the fact they call themselves a minority owned this and that makes it even worse. The people they hire and call leaders are nothing more than yes men.

1.0
Sep 5, 2017

Find a Different Job!

Recommend
CEO approval
Business Outlook

Pros

Sometimes, the biweekly paycheck was correct

Cons

Corporate and district management played favorites, and selectively chose to reward/punish/promote/demote people at their whim. Extremely long hours for management (60-80+ hours a week) if you're salaried. Training is a joke, they try to impose higher standards and quality, false promises, and overall excellence, but the menus aren't even correct. Marketing is a hilarious joke, as is payroll and HR consistency. Corporate emphasizes Yelp reviews when the restaurant doesn't even have the correct desserts and the place is falling apart. Management teams are routinely switched around and some people get a lot of money while others get demoted. Some managers are let go without warning, and others get shuttled around different stores. The staff turnover is even higher. There is no way to uphold standards and excellence when the culture is constantly changing and there is no way to set a framework for continued success. Good luck getting your staff to work harmoniously and effectively, because some of them don't even get paid the correct rate/hours every other Friday.

2.0
Apr 14, 2017

Production Manager

Recommend
CEO approval
Business Outlook

Pros

Will definitely prepare you for any other job you work for, due to the high need of having to improvise due the lack of proper staffing and access to equipment and products.

Cons

Heavy micro-management, firm believers of inflicting fear and not having true respect for employees. Will work you harder than any fast food chain or large company.

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Thompson Hospitality Response
9y
We thank you for taking the time to write a review. As a company, we strive to provide a work environment that our team members will enjoy and have experiences that add value to their career. Respect for our employees is central to achieving our mission. We would like to learn more about your experience and how we can improve. Please email us at hrdept@thompsonhospitality.com
Viewing 28 - 30 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.