Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 12 reviews)); "Good benefits and willing to help you with problems" ((in 11 reviews)); "Nice people" ((in 10 reviews)); "Good money on weekend nights" ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "There is no training or professional development." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "The entire upper management are CONS!! Every department at the corporate office are horrible, from Payroll to Benefits." ((in 7 reviews)); "Working brutal hours also meant a poor work" ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

5.0

Feb 26, 2024

Thompson Hospitality

Director of quality assurance

Recommend

CEO approval

Business Outlook

Pros

The best thing about Thompson Hospitality is the people. There isn’t one day that goes by that I am not laughing, crying or being supported in one way or another. To me, it truly is a family. But I always tell young woman that Thompson Hospitality was very supportive of my responsibilities as a mother. Anytime, I needed to take care of my child or something at home, the words were GO! Go home and take care of your family. You can’t put a price tag on that.

Cons

I’m an old timer. I used to know everyone in the home office and beyond. We have grown a lot. Which I know is a Pro but there are so many people in our company now that I don’t know. Growing Pains!

1.0

Feb 26, 2024

Not Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people and the food is ok

Cons

They often forget to pay their workers, they make direct deposit complicated to fill out, they use a weird pay system that makes it complicated to see taxes and other important information. Their corporate try to cut our hours. Prior to 2024 i worked twice a week and got paid 250ish dollars bi-weekly, now i work three times a week and barely make 200 unless i request them to pay me what im owed. Managers at velocity is rude and told a co-worker to “f*** off” and leave because he didnt do his sidework fast enough. Plus corporate tries to mandate a leave time which simply does not work.

Thompson Hospitality Response

2y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at https://support.thompsonhospitality.com/hc/en-us. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

4.0

Feb 26, 2024

It's been a working progress

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Money is great and the restaurant is beautiful. Staff couldn't be any better .

Cons

Management in the beginning was awful but the new management is amazing

Thompson Hospitality Response

2y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at https://support.thompsonhospitality.com/hc/en-us. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

Viewing 61 - 63 of 234 Reviews

Jobs at Thompson Hospitality

Dishwasher - Milk & Honey

Dishwasher - Milk & Honey

Dishwasher - Milk & Honey

Food Service Worker - Chick-fil-A Mississippi Valley

Dishwasher - Matchbox (Capitol Hill)

Thompson Hospitality

Thompson Hospitality reviews

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Thompson Hospitality

Not Great

It's been a working progress

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