employer cover photo
employer logo
employer logo

Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
1.0
Jun 2, 2020

Weird culture.

Recommend
CEO approval
Business Outlook

Pros

I really can't think of any.

Cons

HR and payroll are a complete disaster, with folks not getting paid on time. Company culture is bizarre.

avatar
Thompson Hospitality Response
6y
We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.
1.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

-minority-owned ( the story behind the company is compelling) -outward success/profitability

Cons

- payroll- people are consistently not paid or underpaid every pay period - hr- the hr department should be called the IRRELEVANT department because they influence, support, and lead NOTHING and NO ONE. If you have a question or need help people would rather go to anyone else than hr because they have no real or accurate answers. They cannot even properly "track" PTO. - leadership- there is a small number of individuals in leadership positions that are actual leaders. The others are figureheads who take more pride in a title than the responsibility they have of shepherding people. - communication- there is none. The lack of transparency is incredible. I have not experienced it anyplace else. People hoard information so that they can have leverage or make themselves feel important. - compassion/kindness/decency- people are just not nice to one another. Having cake once a month for someone's birthday does not make me forget that I see you everyday in the office and you walk by me without speaking. - Overall morale is just terrible. You are not made to feel like you are a valuable contributor. There is no sense of collaboration. It is run like a dictatorship. They start initiatives but don't finish them or follow-up on things like an engagement survey. Opportunities are given to family members, friends, and yoga instructors. - There is simply no accountability here. No consequences for huge screw-ups, but the world is over if you dare express your opinion or challenge the status quo. Leaders throw one another or worse, their employees, under the bus to avoid taking ownership of anything.

avatar
Thompson Hospitality Response
6y
We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.
3.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary is comparable to area

Cons

Benefits Vacation Sick time off

avatar
Thompson Hospitality Response
6y
Thank you for your candid feedback. We are in the process of completing an employee satisfaction survey. Based on survey feedback we will assign action items and develop strategies to continuously improve.
Viewing 139 - 141 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.