Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 13 reviews)); "Good benefits and willing to help you with problems" ((in 13 reviews)); "The people are great and fun together" ((in 8 reviews)); "Great coworkers." ((in 4 reviews)); "Good money on weekend nights" ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 17 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "Terrible leadership." ((in 7 reviews)); "Upper management does not think about the staff at a unit level." ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

1.0

Oct 31, 2019

Office Manager

Office management

Recommend

CEO approval

Business Outlook

Pros

Absolutely no pros of this company

Cons

One person controls the entire company. HR, Payroll, Culinary, Procurement, etc. Worst communication from senior management. Work life balance non existent. No promotion from within.

Thompson Hospitality Response

6y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

1.0

Oct 25, 2019

Catering/Retail manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great concepts Great top tier leadership

Cons

Middle management communication System and process unorganization Human resource operations slow, unhealthy, unorganized Poor pay scale and subpar benefits

Thompson Hospitality Response

6y

Thank you for your candid feedback. We are in the process of completing an employee satisfaction survey. Based on survey feedback we will assign action items and develop strategies to continuously improve.

5.0

Aug 28, 2019

Work hard and smart = success for you and your company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So much hard work and good works happening in this company. Thankful for all the smart, kind and compassion associates I work with each day. The future at Thompson Hospitality is very bright.

Cons

Positive morale is valuable to us all. Let's have a pleasant and professional attitude each day in the workplace.

Thompson Hospitality Response

6y

Your continued years of service with Thompson Hospitality is indeed noteworthy! We recognize key employment anniversaries and celebrate employee commitment to service excellence. This is a very dynamic environment. We encourage you to email us at hrdept@thompsonhospitality.com should you wish to address specific employment concerns. Thank you for sharing your perspective and personal feedback.

Viewing 142 - 144 of 234 Reviews

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