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Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.2

47% would recommend to a friend

(234 total reviews)

Warren Thompson

61% approve of CEO

45% positive business outlook

Thompson Hospitality has an employee rating of 3.2 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
1.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay is slightly better than some other companies out there. They use alot of technology to make things flow smoothly.

Cons

I was misled from day one by the recruiter and numerous other employees. I was asked to do things that would cause the customer to have a porr experience. The company is geared towards making profit at all costs. The company issues orders, but then refuses to supply the items needed. Everything about this company is horrible, and working for them as been a horrible burden that is now gone.

1.0
May 22, 2018

Fake!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have a chance to run the other way... if you don’t work there.

Cons

Senior Leaders only care about money not people!

avatar
Thompson Hospitality Response
8y
We are sorry to hear that you've had a bad experience working at Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to learn more about your concerns and see what we can do to help resolve them. Thank you for your feedback.
1.0
Jun 9, 2016

Do not be fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zero pros about this company. Those are just the facts

Cons

There's been more turnover in the corporate office and management than hourly employees. Thompson continues to hire people who have no concept of what his vision really is. He will never accomplish this goal if he doesn't sit down and speak with his managers in a professional manner. They make false promises. Paid time off is use it or lose it. They are always short staffed. If you have a passion you will get suckered in to do all that you can w/o much support or thank you. They still owe me but I know I will never see a dime. Corporate office has one thing in mind.. short term success, treat managers like dirt, blame, deflect and set expectations really high. If anyone post a review with a bunch of pro's they are from the corporate office themselves. I'm sure HR has a hand in it. There's no need to talk down on this company. It speaks for itself. These are the facts. Apply somewhere else. Do not believe anything they tell you during the interview. You will be underpaid and overworked. They fired the marketing and training directors. HR is arrogant and on a power trip. The 8th director of operations or district manager in 4years doesn't have the courage to stand up for his managers. They went to a different payroll company called "Ultripro".. Staff wasn't getting paid right for weeks. It got so bad that they started to lend money out of the safe. Many people have left after dealing with so much crap. Let anyone from corporate office speak and they will deny or minimize these issues with a straight face. it really is sad. I actually had a lot of respect and high expectations when I was first hired. To be employed there for almost 5yrears, I think I know a thing or 2 about the company.

avatar
Thompson Hospitality Response
10y
We appreciate your review and while it is the company's goal to retain its highly qualified associates, all associates employment is at will. The company continues to design and implement training programs, upgrade benefits and encourage associates engagement. We strive to create a positive experience for all associates and continue to collaborate with management on finding innovative solutions on improving our work environment.
Viewing 16 - 18 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.