Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 12 reviews)); "Good benefits and willing to help you with problems" ((in 11 reviews)); "Nice people" ((in 10 reviews)); "Good money on weekend nights" ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "There is no training or professional development." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "The entire upper management are CONS!! Every department at the corporate office are horrible, from Payroll to Benefits." ((in 7 reviews)); "Working brutal hours also meant a poor work" ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

1.0

Jun 2, 2016

Change needed

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Diverse Work environment. That is the only positive that I have.

Cons

They expect a lot out of the managers without giving them the tools to succeed. I would not recommend being a manager at one of the restaurants because they have no direction. For example, American Tap Room could run a lot smoother but they are so focused on copying other restaurants. They are constantly changing the menu to look like Jackson's or Rustico instead of being original. If you are going to try and carbon copy the restaurant on the same street, at least try and make the food better. This restaurant is in an area where being unique would do wonders. If you don't believe me read the Yelp reviews. Every other review posted ranks the food as lackluster with poor direction.

Thompson Hospitality Response

10y

Thank you for your review. The company values uniqueness, due to our commitment to diversity and inclusion, our people with their different background and skills have wowed our clients and customers with exceptional food and service. We will consider your comments as we work on improving our restaurant brand.

3.0

Jun 1, 2016

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly people, fast, good food, happy environment.

Cons

Limited variety of food choices to eat as a vegetarian

Thompson Hospitality Response

10y

Your comments are important to us. We will continue to increase our food choices by providing farm fresh, organic, locally grown fruit and vegetables. Thank you for bringing this to our attention. You have given great advice. At Thompson Hospitality hard work is a core value upon which this company was developed.

5.0

May 30, 2016

"From Good to Great"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and talent. Very little micro-management. The company is working hard to improve services and work environment. The companies has implemented and have been researching great new products in the area of collaboration, performance management, onboarding, recruiting, and communications to enable better business processes and a more positive experience for all employees. It has been a good place to work and I look forward to a successful employment relationship.

Cons

No, cons! I see opportunities for improvement and growth. And that is with every company. There are always opportunities to improve.

Thompson Hospitality Response

10y

What an excellent book in your subject line: Good to Great by Jim Collins. Very good reading for the professional. We thank you for your positive outlook, this is great! At Thompson Hospitality, we are a Culture of Discipline combined with an ethic of entrepreneurship. This combination is giving us great results as we grow and succeed with excellent food services, restaurants, and facilities services. Thanks so much!

Viewing 193 - 195 of 234 Reviews

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