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Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
1.0
Jun 9, 2016

Do not be fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zero pros about this company. Those are just the facts

Cons

There's been more turnover in the corporate office and management than hourly employees. Thompson continues to hire people who have no concept of what his vision really is. He will never accomplish this goal if he doesn't sit down and speak with his managers in a professional manner. They make false promises. Paid time off is use it or lose it. They are always short staffed. If you have a passion you will get suckered in to do all that you can w/o much support or thank you. They still owe me but I know I will never see a dime. Corporate office has one thing in mind.. short term success, treat managers like dirt, blame, deflect and set expectations really high. If anyone post a review with a bunch of pro's they are from the corporate office themselves. I'm sure HR has a hand in it. There's no need to talk down on this company. It speaks for itself. These are the facts. Apply somewhere else. Do not believe anything they tell you during the interview. You will be underpaid and overworked. They fired the marketing and training directors. HR is arrogant and on a power trip. The 8th director of operations or district manager in 4years doesn't have the courage to stand up for his managers. They went to a different payroll company called "Ultripro".. Staff wasn't getting paid right for weeks. It got so bad that they started to lend money out of the safe. Many people have left after dealing with so much crap. Let anyone from corporate office speak and they will deny or minimize these issues with a straight face. it really is sad. I actually had a lot of respect and high expectations when I was first hired. To be employed there for almost 5yrears, I think I know a thing or 2 about the company.

avatar
Thompson Hospitality Response
10y
We appreciate your review and while it is the company's goal to retain its highly qualified associates, all associates employment is at will. The company continues to design and implement training programs, upgrade benefits and encourage associates engagement. We strive to create a positive experience for all associates and continue to collaborate with management on finding innovative solutions on improving our work environment.
5.0
Jun 9, 2016

Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Work Hours Relaxed Atmosphere Great Boss and Benefits Ability for Personal Growth

Cons

I don't have any Con's

avatar
Thompson Hospitality Response
10y
We sincerely appreciate your professional comment. All our Associates are valuable and it is a pleasure to know that you approve of our CEO, that you have a positive outlook and that you are willing to communicate this with a positive review of Thompson Hospitality. To continued success!
1.0
Jun 3, 2016

From Horrible to Worst

Recommend
CEO approval
Business Outlook

Pros

None. From Reston to DC. Not one pro. Including the new fake ratings that are coming from Reston to balance the authentic negative reviews. Along with the response they give back to the reviews.

Cons

Minority Own, and I am a minority myself. No leadership. No Protocol No Benefits No knowledge of facilities management Weak COO Weak Home Office

avatar
Thompson Hospitality Response
9y
Thank you for your feedback. We take all of the feedback provided to us into consider and look for opportunities to improve. As a Minority owned firm, we strive to provide an environment were employees feel valued and empowered. To this end, we are constantly working to train our Managers and Leaders to care for our employees and our clients. Thank you again for feedback.
Viewing 190 - 192 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.