* Remarkably siloed by country for such a global company
* Addicted to major reorganizations every Q4 (though last year's may have been big enough to hold off for a year)
* Keeps trying to define one single message for the entire gigantic corporate entity (answer company! no, we're a software company! no, we're a platform company!) when no one outside the company cares
* Reorganizations have only made the company more Byzantine and siloed; used to be two big business units that never talked to each other (and didn't need to), but now has three big business units that are set up to not talk to each other but actually DO need to