Thomson Reuters reviews

3.9

74% would recommend to a friend

(14,594 total reviews)
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Steve Hasker

82% approve of CEO

66% positive business outlook

Thomson Reuters has an employee rating of 3.9 out of 5 stars, based on 14,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thomson Reuters employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

15K reviews
1.0
Sep 4, 2019

No support resources

Recommend
CEO approval
Business Outlook

Pros

The company allows people to work remote, even people nobody knows what they’re doing from home.

Cons

Onboarding is poor. Presentation by anyone but Human Resources. No IT support or Human Resources support, just a call center in another country that doesn’t answer the phone.

4.0
Jul 17, 2019

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Used to be a phenomenal place to work. Reorg over last 6 months has sapped morale from sales force. I'm a 10+ year vet and was always very pro TR. Lately, just seems like a big cluster F. Long term customer relationships have been severed, every tenured sales rep is basically waiting for a good opportunity to come along to jump.

Cons

Increase base salary. Almost comical how low it is is compared to market. Anyone who does interview sees that the standard base for sales is WAY higher than what TR is offering. Definitely not getting good sales talent in the door anymore to replace droves that are leaving. (or will be soon) Seem to randomly assign reps to accounts now. Big part of sales is RELATIONSHIPS BASED. That is all gone now. Reps have no ties to accounts they are randomly assigned to. We used to care about our customers..we cultivated realtionships...we would see these customers around town, at little league games, school events etc. Now my clients are 2000 miles away from from me and I couldn't care less about them. Makes me as a sales rep feel terrible, but thats the way it is!

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Thomson Reuters Response
6y
Thank you for taking the time to provide feedback. We do acknowledge that change is hard and we have gone through a lot of change, but it is how we changed that we want to focus on. The changes we have made should enable our sales reps to have a much deeper relationship with our customers where the conversation is a strategic discussion about all their technology needs vs in the past our reps where just responsible for selling one product. We reorganized from a product-focused company to a customer-focused company so that our sales reps can provide our customers with one stop shopping. We are making massive investments in tools to enable us to go to market as a single organization by consolidating all of our customers on a single instance of Salesforce, providing a 360-degree view of the customer and improving customer insights. This investment will better arm our reps with all the customer information they need. And, we have dramatically reduced the management layers in our organization to empower decision making at the frontline. Concurrently, we have invested almost a billion dollars in acquiring new solutions to enable our sales reps to offer our customers a more complete offering. Our sales results show that our customers appreciated and endorse the changes. Yes, there is dynamic change going on but if people are interested in working in a fast-paced environment in a growing tech company we hope they consider Thomson Reuters.
3.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

-Good work/life balance -Opportunity to work from home -Good benefits -Nice, capable colleagues -Competitive salary

Cons

-Limited growth opportunities, especially in certain office locations. -Lots of bureaucracy, unnecessary teleconferences detract from productivity. -Often difficult to figure out who to contact with specific questions or concerns. -Upper management is inaccessible. -Annual organizational changes and layoffs. Often the annual changes will undo the previous year’s changes. -Many tenured, senior executives have left the company recently. The future direction of the company is unclear.

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Thomson Reuters Response
7y
Thank you for taking the time to provide us with feedback. We thank you & congratulate you on your 5+ years of service.
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