ThoughtSpot reviews

3.7

68% would recommend to a friend

(458 total reviews)
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Ketan Karkhanis

74% approve of CEO

60% positive business outlook

ThoughtSpot has an employee rating of 3.7 out of 5 stars, based on 458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ThoughtSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

458 reviews
1.0
Feb 10, 2022

Layoffs layoffs and more layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Class leading product - Great talent and people

Cons

Whenever i mention to my friends that ThoughtSpot just had another round of layoffs, they react by saying: "Again?" "Didn't you guys have a good quarter?" In my 15+ year tenure in the valley, i have never worked in a company that fired so many people while seemingly doing so great. For context, in the last 2 years, my team has lost 75% of its members in layoffs. We are constantly working in fear of being the next one to be "axed". We keep our head down and go about our business trying to pretend we care about a product/company that cares so little about us. It's even more troubling that the leadership will entice its current members that we have a "excellent healthcare", "good pay" etc, but they always forget to mention we don't have a 401k match and our yearly salary bump is a mere $4000 at best. LOL

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ThoughtSpot Response
4y
Thank you for sharing your feedback. It's never easy to part ways with talented colleagues. These decisions are incredibly difficult, but they enable us to invest in high growth initiatives that are powering the future of our company. Doing so is the best means to create value for employees, current and former. If you'd like to discuss this further, I invite you to reach out to me directly.
5.0
Jan 7, 2022

Approaching 2 years and more excited about the role now than when I joined.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been thru several successful companies that were acquired and others that went IPO. ThoughtSpot has every bit of potential as the other companies I was a part of. It's an exciting product and an exciting time to be a part of the journey.

Cons

The company needs Do'ers, this isn't a culture of 10-5pm. There is a good work/life balance but its a culture of selfless excellence and people go above and beyond every day.

1.0
Dec 30, 2021

I wish I was warned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Hard working people. Amazing healthcare.

Cons

About the Design team -  You will be constantly bullied, your designs will be insulted in team reviews, and that will just be the beginning. Feedback will be frustratingly inconsistent -- one week your designs will be amazing, the next week "horrible". Crudely expressed criticisms of your work may also be posted on the team slack channels (especially Eng and PM channels). Things tend to get much, much worse during your 1-1s. One might assume the bullying is only focused on the old team -- unfortunately, new hires are not spared. There are some exceptions of course. If you are a favorite, you'll get free reign and receive a "Specialty Role". That's a real title, communicated officially. Yes, I wish I was kidding. The whole thing is set up to make you feel incompetent. Yearly reviews serve to exhibit your failings and brush your achievements under the rug. I initially thought this was unique to me, but then I asked multiple teammates. It is almost indiscriminately a demoralizing process. Cross-functional collaboration is so bad that half of the product team does not want design reviews. Most projects get derailed during design reviews. There have been cases of PMs keeping the design org in the blind and shipping work without approval. The designer is subsequently publicly shamed. Then there are occasional displays of toxic behavior from leadership. Fingers are pointed at everyone from HR to PMs, Eng leads and even exec staff so that the design leadership can avoid taking ownership or accountability for their own mistakes.  On the bright side, these things don't happen every day, just once a week. The design leadership also practices what could be best described as whimsical decision-making. There have been multiple instances where they turned from actively growing/hiring a team (under the design umbrella) to laying off the whole team within just 2-4 weeks. None of these layoffs seemed strategic or funding-related, and they didn't turn into more headcounts in the design org. Basically when the leadership finds it hard to show any work progress, it throws  "non-designer" roles under the bus as a distraction.  In a notable instance, the entire user research team was sacrificed. Needless to say, the leadership does not believe in user research and makes stuff up about user behavior, because "that's how Apple does it". (That's the unofficial design principle.) Speaking of Apple, Steve Jobs (RIP) influences most of the design decisions at ThoughtSpot. The irony here being Steve Jobs was not a designer. I have witnessed a new low of ineptitude. Earning top dollar. In a private, for-profit company. In a ruthless industry. It is sad to see terms like "poor performance" and "inability to handle the work" are selectively applied to non-management roles. The exec staff has to be aware of some, if not all, of this mess. They seem to be unable or unwilling to correct it. Hope there is a real change soon. I wish I was warned about all this.

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ThoughtSpot Response
4y
Thank you for sharing your feedback. I'm truly sorry to hear that your experience at ThoughtSpot was so challenging. We definitely take these types of allegations seriously and I feel confident that if they had ever been raised to HR or leadership, we would have done everything we could to better understand them. I invite you still to reach out to me if you'd like to discuss any of this further. We are committed to creating a work environment that allows our employees to do the best work of their careers.
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Glassdoor has 472 ThoughtSpot reviews submitted anonymously by ThoughtSpot employees. Read employee reviews and ratings on Glassdoor to decide if ThoughtSpot is right for you.