Thrasher reviews

3.0

45% would recommend to a friend

(166 total reviews)
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Dan Thrasher

62% approve of CEO

47% positive business outlook

Thrasher has an employee rating of 3.0 out of 5 stars, based on 166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Thrasher employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

166 reviews
1.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A place like this hires fast, and training is straight forward Incentives are fun at times

Cons

Management is incompetent. No one keeps their word regarding career opportunities. They gloat and praise the company regarding unlimited OT and they take it from you. Turnover rate is abysmal which is why they hire fast. You are told to do more than your assigned work and do not compensate. The office setting is very unprofessional, the dress code seemed to be set for some and not all.

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Thrasher Response
11mo
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time in Customer Service didn’t reflect the culture or leadership standards we strive for. It’s clear you were looking for growth, consistency, and support — and we hate that you left feeling disappointed. Our CS team plays a crucial role in creating a great experience for our customers, and that starts with creating a great experience for our team members. We’re grateful for your contributions and wish you the very best in whatever’s next.
1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Gas Reimbursement, is the only pro.

Cons

Training was contradictary. You make a paltry amount in training, and the training pay ended prior to the end of mandatory traing. We went through training a few times and went on more than a dozen ride-along, all of which contradicting each other. Then we had to drive out NE, for more training, which contradicted the training we sat through first. Forced to share a room with someone who snored louder than could be drowned out with earplugs. The training was only effective in removing confidence. Those at the coporate training, who should be expected to set an example, wouldn't stop with loud and disrespectful side conversations. You soon find that unless your nose is pretty deep up there, the company doesn't treat you with any respect. It is truly a juvenile boys club filled with unjustifiable massive egos. The weekly meetings are pointless, only serving as a dismall lecture about not making numbers. Promotions were thrust upon unprepared people, shortening the careers of those promoted. They were used as scapegoats by the company for not making unachieveable sales numbers During the initial interviews they talk so big about making a huge amount of money, only to find out by the published sales numbers, no one in the state makes anything close to those numbers. I retain proof. They entice you to leave decent paying jobs, are dishonest about having ridiculously high turnover and don't know their rear ends from their elbows. Even worse, they hire a bunch of people to get through summer appointments, lay out a process promising help to learn, but then argue with each other on what they are supposed to be advising. The few guys that have been there then contradict the trainers. Then comes the practice of letting people go, just before they get paid on a job. It cuts commission from around 10% to 3% then they supplement the favored few with jobs you have sold to claim making your numbers is even possible. They will send someone 40 miles to a location that is 5 miles from another worker and send them to where you live. My closing rate fell after I was bullied, and it's that behavior that adds to an already atrocious amount of turnover. If you are hard up and need a job, at least record the interview, keep all copies of sales numbers or take a picture of the Monday numbers. DO NOT LET THEM GET AWAY WITH ANYTHING! Note: Even though the people I critisized, prior to editing this review, are pictured and listed as the face of the local market, I was restricted from even alluding to them. The CEO has no conscience and only cares about money, Any care for customers has been long abandoned and the company has no remaining soul.

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Thrasher Response
11mo
We’re really sorry to hear that this was your experience — and even more sorry that you left feeling let down by a company that strives to be different. It’s clear from your feedback that there were breakdowns in communication, consistency, and support, and we take that seriously. Sales at Thrasher is a complex, high-performance role, and we know we have to get the training and expectations right — not just once, but over time. While many have found long-term success here, we fully acknowledge the process didn’t work for you. That’s on us to keep improving. Your passion for fairness, clarity, and follow-through is loud and clear. While we may not agree with everything stated, we do agree that our people deserve to be heard, supported, and set up to succeed — and we’ll continue working to ensure that’s true for every teammate, in every market. We wish you the best going forward, and we appreciate the honesty.
5.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay Good PTO Good Culture

Cons

Long hours Hard manual labor

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Thrasher Response
11mo
Thank you for sharing your experience — and for the hard work you put in every day. We’re glad to hear the culture, pay, and time off are hitting the mark. And you're right: this work is tough. It takes grit, heart, and a strong team, which is exactly why we’re so grateful for people like you leading the way. If there are ever ways we can better support you, especially around hours or workload, don’t hesitate to reach out to your leader or the People Team. We’re always here to listen.
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Glassdoor has 169 Thrasher reviews submitted anonymously by Thrasher employees. Read employee reviews and ratings on Glassdoor to decide if Thrasher is right for you.