Thrasher reviews

Thank you for taking the time to share your feedback. At Thrasher, we strive to create an environment where our team members feel supported. We recognize that turnover can be a challenge, and we're continually working to improve employee retention through ongoing training, development opportunities, and ensuring leadership is aligned with our values of integrity, teamwork, and respect. We’re also committed to providing clear communication on earning potential and the expectations that come with it. While some of the issues you mention in lead generation and scheduling are concerning, we have processes in place aimed at improving the quality of leads and customer engagement. We believe that homeowners should recieve a full inspection and diagnosis of their issues vs. getting a quote over the phone, therefore, we don't know what issues their home might present until we are there. Our job is to treat every customer equally and fairly in our scheduling process, knowing that each appointment is very different when we get there. We believe in offering homeowners solutions that address real concerns with their homes, and we take any feedback regarding our sales process very seriously. It's important to us that our team is aligned with our mission of providing real value to customers through honest recommendations. We’re committed to fostering an open, supportive work culture, and if you'd like to discuss your experience further or provide more detailed feedback, we'd love to hear from you. Please reach out to us directly at 402-819-2466.