Is Thriveworks a good company to work for?

Thriveworks has an overall rating of 3.1 out of 5, based on over 553 reviews left anonymously by employees. This rating has been stable over the past 12 months. 46% of employees would recommend working at Thriveworks to a friend and 53% have a positive outlook for the business. The best reviews about Thriveworks have been left by employees working as Mental Health Counselor , Counselor and Licensed Clinical Social Worker LCSW .

Does Thriveworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Thriveworks employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Thriveworks. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thriveworks?

46% of Thriveworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thriveworks 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Thriveworks?

Therapist (60) , Clinician (33) , Mental Health Clinician (28) , Recruiter (18) , Client Enrollment Specialist (13) , Counselor (12) , Mental Health Therapist (12) , Customer Service Representative (10) , Licensed Clinical Social Worker LCSW (10) , Mental Health Counselor (10) , Psychotherapist (10) , Licensed Professional Counselor (8) , Enrollment Specialist (6) , LPC Therapist (6) , Licensed Therapist (6)

What are the pros of working at Thriveworks according to real employee reviews?

"Very little, work from home maybe." ((in 20 reviews)); "Good benefits for full timers" ((in 19 reviews)); "Flexible schedule and work life balance!" ((in 16 reviews)); "Good work environment and culture." ((in 15 reviews)); "Great people and really feel I (we) are making a difference in the mental health in wellness space in America" ((in 13 reviews))

What are the cons of working at Thriveworks according to real employee reviews?

"Poor management" ((in 13 reviews)); "HR is fully aware of abusive leadership and do nothing to address it." ((in 11 reviews)); "Sometimes communication can be misconstrued but that’s normal anywhere." ((in 10 reviews)); "No bonuses or incentives for hitting number and over achieving." ((in 7 reviews)); "The training is also ridiculous." ((in 7 reviews))

What are employees saying about Thriveworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Thriveworks layoffs and their outlook for job security at Thriveworks in 2026.

What are the top reviewed Thriveworks locations?

Lynchburg , Boston , Atlanta , Richmond , Virginia Beach , Fredericksburg , Philadelphia , Austin , Charlotte , Alexandria , Houston , Greenville , New York , Raleigh , Jacksonville , Dallas , Orlando , Chicago , Charlottesville , Columbus , Los Angeles , Colorado Springs , Media , Baltimore , Tampa , Quincy , Blacksburg , Midlothian , Roanoke , Newport News

Thriveworks reviews

3.1

46% would recommend to a friend

(525 total reviews)

Dan Frogel

54% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.8

Compensation and benefits

Thriveworks has an employee rating of 3.1 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thriveworks employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

525 reviews

1.0

Jul 12, 2026

Meaningful work hindered by unrealistic productivity demands

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work, user friendly telehealth platform, meaningful work with client

Cons

Productivity expectations can feel unrealistic * High administrative workload outside of client sessions * Frequent pressure to increase intakes despite existing caseload demands * Limited time for documentation and other non-billable tasks * Scheduling system prioritizes filling openings over long-term caseload sustainability * Balancing continuity of care with productivity metrics can be challenging * Policies can feel rigid and compliance-focused

Thriveworks Response

6d

Hello there, Thank you for sharing your experience. Were you able to discuss these concerns with the HR team during an exit interview? If not, we’d still like to hear more. You can reach us at hr@thriveworks.com. We wish you the best.

4.0

Jul 10, 2026

Great people and pay, but training needs improvement

Scheduling coordinator

Recommend

CEO approval

Business Outlook

Pros

Great people, pay is competetive

Cons

Training isn't great, micromanagement is a problem at times. Not a lot of opportunities for growth

1.0

Jun 25, 2026

Unstable pay and excessive blame for scheduling issues

Licensed talk therapist (hybrid)

Recommend

CEO approval

Business Outlook

Pros

I honestly cannot state any.

Cons

Get paid per completed session, so paychecks are not stable; benefits based on client-load; you get ALL the blame if your schedule is not full; have been assigned to tell my clients to put in an active credit card on file since the billing department has failed to do so

Thriveworks Response

4d

Hi there, Thank you for sharing this, and for the work you do with your patients every day. Patient care is the heart of the job, and it's our goal to make sure that isn't undermined. If your schedule isn't filling up, please loop in your Regional Clinic Director; they can look at your availability, referral flow, and any gaps in your listing or specialties that might be limiting bookings. Or, if you're looking for additional support, you can reach out to the People Team at HR@thriveworks.com. We're here to help.

Viewing 4 - 6 of 525 Reviews

Jobs at Thriveworks

Care Partnerships Associate - Remote

Arizona

View job

Account Manager - Remote

Georgia

View job

Tufts Participant Success Specialist

Licensed Talk Therapist - Fee For Service

Clinical Social Worker - Fee For Service

Thriveworks

Thriveworks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Meaningful work hindered by unrealistic productivity demands

Great people and pay, but training needs improvement

Unstable pay and excessive blame for scheduling issues

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