Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 12 reviews)); "Good people and culture" ((in 12 reviews)); "Great Teams" ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 24 reviews)); "Benefits are abysmal, pay is at/just below competitive salaries, 401k match is mediocre." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Nov 29, 2023

Good Company but you have to grind

Eoc analyst

Recommend

CEO approval

Business Outlook

Pros

Good flexibility Collaboration with employees, Great technology

Cons

Lack of Advancement at the EOC level

TierPoint Response

2y

Thank you so much for stopping by to leave a review, we always appreciate the feedback! It is great to hear that you have been enjoying your time here at TierPoint. I would encourage you to work with EOC management about the advancement opportunities available, as internal advancement is a priority for them! Thank you for all that you do in the EOC and at TierPoint, we appreciate you!

5.0

Nov 3, 2023

Engineering Culture

Product director

Recommend

CEO approval

Business Outlook

Pros

The top pro for me is the strong engineering culture. I've been in tech a long time and some places, you get on a phone call and people just want to know why they're there. Whose fault is it. There are always problems in IT. Here, people are almost excited to be on a call to have a problem to solve. I love that. There are some other good things. Strong family culture. Respect is strong. And career advancement is strong.

Cons

The hardest part is more the industry than the firm. Tech is so fast and furious and it can be hard to keep up. I do feel like this firm invests in employee training.

TierPoint Response

2y

Thank you for sharing your feedback. We love to hear that you are enjoying life at TierPoint! You are correct that the technology industry is fast and furious, and we understand that can be hard for many. But for those who enjoy that pace, TierPoint is a great place to be. Thank you for being here with us and for all that you do!

4.0

Oct 27, 2023

Tierpoint

Mep engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, Average Pay, Good amount of vacation

Cons

Middle Management Is Not Open Minded

TierPoint Response

2y

Thank you for sharing your thoughts. We are glad to hear you had a good experience and a flexible work-life balance. Thank you for all your hard work with TierPoint!

Viewing 52 - 54 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

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Reviews by job title

Good Company but you have to grind

Engineering Culture

Tierpoint

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