Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 12 reviews)); "Good people and culture" ((in 12 reviews)); "Great Teams" ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 24 reviews)); "Benefits are abysmal, pay is at/just below competitive salaries, 401k match is mediocre." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

Skip to content Skip to footer

Notifications

TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Dec 22, 2018

U-S-E-R-S

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

If you are looking for some entry level data center experience to add to your resume, you can find it here.

Cons

You will also be getting experience as a secretary, a security guard, facilities operations/maintenance, and a janitor, all for a low, low hourly rate of under $18. Yes, you will be performing all of those roles simultaneously, for a very low pay rate. To top it off, managers and higher-ups do not hide their many years of philandering & drug/alcohol abuse in the workplace. The Hawthorne location is a #METOO editorial waiting to happen.

2.0

Oct 9, 2018

Tierpoint should have stayed in telecom, they have no clue about managed services

Senior manged services engineer

Recommend

CEO approval

Business Outlook

Pros

At this time, zero. It is why people are leaving in droves

Cons

My way or the highway management, Reduction in benefits, flat pay raises despite performance. Yes men promoted while people who merit promotions are left behind or laid off

2.0

Sep 18, 2018

Good ole' boys club

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you know the right people or are willing to suck up to the right legacy management, you can be successful here. In the right departments, the rules do not apply and you can choose when/if you work.

Cons

Typical corporate structure. Cutting wages and benefits from the bottom. Management ignores employees that are not in their own inner circle. Going to a manager, then director, then VP, then SVP and still falling on deaf ears -- they do not care. The organization dysfunction and still operation as 10 different sub-companies persists. Many managers still insist on their legacy model and its die by the sword on that. The customer is not the priority. Ego and working with your buddies so you can ditch the office for a few beers is the priority.

Viewing 55 - 57 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner

Operations Technician I