TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)
avatar

Jerry Kent

86% approve of CEO

67% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
3.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good co-workers - Great experience with enterprise IT infrastructure and cloud solutions - Paid time off benefits* (if you can find coverage for your shift)

Cons

My time in the EOC was a mixed bag. To give you some background on me I have always known I wanted to go into the technology and IT field. I love learning and being able find solutions to problems. The EOC has the potential to be the perfect environment for an induvial like me. However many issues stop it from reaching it's potential. For starter's the pay. The EOC starting wage is $17 an hour. That is barely enough to support yourself on your own. Its hard to excel in your professional career when you have to worry about if you will be able to afford your next meal or make rent on time, let alone any medical bills that might come your way. Additionally, leadership or TierPoint does not offer to pay or reimburse for any technical certifications you wish to take to further advance your career as an IT professional. And that is just one of the problem's I have noticed with leadership at TierPoint. Another being is the "Keep your head down and do you work" mentality that most of the time they do not out right say but they do heavily imply. However I was told that statement directly once or twice from an individual in a leadership position. Ultimately it just felt like we were undervalued and just another number on a spreadsheet from a leadership standpoint. Especially once you get closer to the top.

2.0
Sep 14, 2021

Puppet show

Recommend
CEO approval
Business Outlook

Pros

Good place to start your IT career. Great co-workers/mentors.

Cons

Micro management, Management does not empathize with the workload and always requesting more. Unrealistic expectation and requirements per month. If requirement isn't met you're threaten by management that you're going back to the office.

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TierPoint Response
4y
Thank you for stopping by to share your thoughts. These reviews are extremely helpful for us as they help us understand where improvements need to be made. As it seems you are a current employee, please don't hesitate to reach out your HR team to discuss your concerns and we can work towards a solution for your concerns. We value your service with TierPoint and are here to help our employees succeed!
1.0
Mar 2, 2021

Horrible management

Recommend
CEO approval
Business Outlook

Pros

Good team / co-workers . . .

Cons

Incompetent leadership at literally every level

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TierPoint Response
5y
Thank you for providing your feedback. We agree that we have great teams and the people of TierPoint are among the very best. As you may know, TierPoint is all about collaboration and working together towards common goals. While all feedback we receive is very valuable, this platform doesn't always lend itself to be the most productive for improvements. If you would be interested in sharing more of your feedback more specifically, we would value that time together. Please reach out to the HR department and they can confidentially listen and discuss your experience further with you.
Viewing 64 - 66 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.