Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 11 reviews)); "Good people and culture" ((in 11 reviews)); "Great Teams" ((in 10 reviews)); "Great Leadership" ((in 7 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(94 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

Reviews about "Culture"

Return to all reviews

1.0

May 7, 2019

under-appreciated, long hours, and poor St Louis management

Engineering

Recommend

CEO approval

Business Outlook

Pros

by another review "Most of the non-management people are good people to work with.

Cons

TierPoint is just like any other company that under-appreciates and takes advantage of talented professionals. If you are one of these unfortunate talented professionals, you will be expected to work long hours for a director not very tech savvy or have even been in the tech industry. You will be confused about the culture St Louis management promotes in required "Culture" meetings because they won't even follow their own drivel. Instead they show you how to be cold, calculating, and ruthless. For these reasons, stay away from TierPoint, they are horrible unless you are part of the Good Ole Boy St Louis Club.

2.0

May 3, 2019

Great place to work if burnout in record time is for you

Engineer

Recommend

CEO approval

Business Outlook

Pros

Most of the non-management people are good people to work with.

Cons

Management is horrible and all are out for their own interests and recent changes had little impact overall. Modern culture found at other tech companies is nonexistent. Constant chaos and changing priorities. Leadership is a joke. "Beatings will contine until morale improves" is a company value. Ceo has no idea how to build engagement nor buy in. Annual increases are low. Investment in employees is low. Burnout and being underappreciated is rampant.

5.0

Apr 29, 2019

A great place to work and grow professionally

Director, security engineering

Recommend

CEO approval

Business Outlook

Pros

Company Pros: * Supportive Management * Work/Life Balance * Great Benefits * Generous PTO * Family Friendly * Team Oriented Culture * Professional & Personal Growth Opportunities I started at Tierpoint in Q'4 of 2015 and have had an amazing experience. Each day I get to work with cutting edge security technologies and advanced hybrid IT capabilities. Tierpoint has actively supported me in my career development and has helped me achieve several personal career goals. I'm grateful for my position within the organization and look forward to my future here. Are you looking for a career that will take you to the next level? Then look no further!

Cons

There are no cons to speak of, but if you're not used to working in a fast paced and high growth environment then you may find yourself challenged. Tierpoint is growing very fast and that means processes and workflows have to be adjusted quickly and tactically based on business needs. It's nothing unusual for a company of our size and is a natural progression as the company continues to hold its place as a top leader in the industry.

Viewing 73 - 75 of 94 Reviews

Jobs at TierPoint

Data & Reporting Analyst

Operations Technician I

Operations Technician I

Operations Specialist

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

under-appreciated, long hours, and poor St Louis management

Great place to work if burnout in record time is for you

A great place to work and grow professionally

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