Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Good people and culture" ((in 11 reviews)); "Great Teams" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 21 reviews)); "low pay, high stress." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Nov 16, 2022

Many silos and a disjointed vision

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

The pay is good, and some roles have remote/hybrid options.

Cons

Lack of follow through on direction

TierPoint Response

3y

Thank you for sharing your feedback. It sounds like your experience at TierPoint was not up to par, and we are sorry to hear that. We work hard to ensure our employees are not only happy with their role, but happy with the company overall. We use these reviews to identify areas of change, so we appreciate you taking the time to help with that. Thank you for your time at TierPoint and we hope you find what you are looking for in your next role.

2.0

Jun 10, 2022

Management is the worst

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Hmmmmmmmmm, let me think about that.

Cons

Upper management / leadership .

TierPoint Response

3y

Thank you for stopping by our Glassdoor page. It is unfortunate to hear your experience at TierPoint was not a positive one. We strive to maintain a positive environment for all employees and while it seems it is too late for your situation, we do encourage employees to reach out to the HR team if we seem to be missing the mark. We hope you found a role that better suits your needs at this time.

2.0

Feb 28, 2022

Good for experience. Don't recommend staying with the company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer paid on the job training and don't require degrees/certs, which is nice.

Cons

Pay is lacking. They haven't increased base pay since at least 2019. Significantly below average salary, even when you account for them losing some money to on the job training.

TierPoint Response

3y

Thank you for stopping by to share your feedback. We appreciate the candid feedback on these reviews as they provide us with information we need to implement changes. Our employees' satisfaction & happiness will always be a top priority for us and we're continuously looking to make changes to make your experience better. Thank you for all that you do for TierPoint!

Viewing 76 - 78 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Many silos and a disjointed vision

Management is the worst

Good for experience. Don't recommend staying with the company.

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