Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Apr 1, 2025

Overall positive workplace

Eoc specialist

Recommend

CEO approval

Business Outlook

Pros

4 day work week in the EOC. Management cares about your opinion. Decent amount of paid time off

Cons

Could have much better health insurance.

TierPoint Response

1y

Thank you for stopping by our Glassdoor page! We love knowing that your experience working with management has been meaningful. While there are numerous factors for deciding on health insurance for our employees, we value our employees' input and encourage you to reach out to HR with any concerns. Thank you for all you do for TierPoint!

5.0

Feb 18, 2025

Good people and great teamwork and integration

Platform services engineer

Recommend

CEO approval

Business Outlook

Pros

Seem to hire people who have a desire to solve problems together, and address existing issues as well as looking forward to issues that may arise. Many employees have been working for the company for a long term.

Cons

If the company decides to go in a different direction your previous contributions may not add up to staying in the new position, in my experience.

TierPoint Response

1y

We appreciate you taking time to share your feedback. We have to agree that we are strategic in hiring great problem-solvers and collaborators! Our industry is fast-paced, and that often means changing directions quickly, so we are thankful for those who can grow with the changes. We appreciate the time you spent with TierPoint and the work you put in during your time with us. Thank you!

4.0

Jan 20, 2025

Great Company

Managed services engineer ii

Recommend

CEO approval

Business Outlook

Pros

Fully Remote flexible schedule in some positions

Cons

Be patient with any opportunity for advancement.

TierPoint Response

1y

Thank you for sharing your feedback! While it may not be an option for every role within TierPoint, we understand that a remote or hybrid schedule is a great perk to have! We encourage employees to partner with their leaders as well as the HR team to ensure we are doing our part in helping you grow in your career. If you ever have any concerns you would like to discuss about advancement, please don't hesitate to reach out to the HR team. Thank you for all you do for TierPoint!

Viewing 196 - 198 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

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Overall positive workplace

Good people and great teamwork and integration

Great Company

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