Tillys reviews

3.4

46% would recommend to a friend

(2,041 total reviews)
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Edmond Thomas

56% approve of CEO

34% positive business outlook

Tillys has an employee rating of 3.4 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tillys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 2, 2017

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with a great staff and most management was solid so that wasn't bad either. Cool brands and styles.

Cons

Crappy discount. Rude upper management. Ridiculous expectations. They want you to follow customers around the store and get $500-$600 sales for no Commission while making minimum wage. Can't really move up easily either. They make life crap for ASM and make us out to be the bad guys when its really upper management. Plus there prices are so steep its hard to talk someone into a $40 T-shirt let alone $500 worth of items. Worst sales job I've ever had and I've worked in high end retail.

1.0
Oct 11, 2016

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sell good clothes and a chance to meet great people. Good experience as a first job, teaches you to sell and speak to people well.

Cons

Bad pay and company makes you feel disposable. Employee discount is also a joke. Twenty percent off clothes that's already overpriced.

3.0
Sep 28, 2014

cultish and exhausting. micromanaged to death.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

set schedule for visual. paid time off, health insurance, gym discount. base pay is negotiable with experience (if i would have known this i would have asked for more). seasonal 40% discount.

Cons

company CULTure is very insular, undermines individuality and has no regard for diversity, no values. Primarily hire pretty and popular kids based on looks and what they refer to as "branding"....i see these guys going down the same route as abercrombie & fitch or american apparel with their hiring practices. get the lawsuits ready! its creepy when you meet women who are well into middle age acting and dressing like teenagers to uphold this image. everything is inconsistent. directives, marketing, floor updates are all unclear and confusing when they shouldn't be. all you are doing is looking at a picture and setting what is on it. you rarely ever get to use your merchandising skills and are reprimanded when you make a decision that impacts your business because its not the tilly's way. you are actually told NOT TO BE CREATIVE. There are zero display standards so you will have to put ugly, wrinkled clothes on mannequins according to poorly photoshopped directives that aren't even reflective of your store. very little room for growth. unless you want to be a store manager. you only get a raise once a year while associates are eligible for it twice. visual merchandisers and visual managers are not eligible for commission or bonuses either even if you make sales. inefficient and demanding. there are too many "hands in the pot" so to speak, often there are at least 4-5 people who want the same thing executed in different ways so you are constantly doing and redoing, doing and redoing when you don't have the payroll or hours. visual department has no idea what stores even look like or what product you have in it. all the daily routines are so inefficient....they have a bunch of useless checklists and vague guidelines that everyone interprets differently. again, inconsistent and micromanaging. they will literally change things at the last minute to comp or appease stockholders. you are also responsible for everything back of house so half of your time is spent managing freight teams or operations (hire a stock or logistic manager for this!) my district manager was super stuck up, judgmental and catty. i can't even. constant teenage drama. most associates are high school or college age with zero experience or responsibility. and the computer systems? don't get me started. everything is painfully slow and never works. they will run a promotion and can't even get it to ring up on the registers....then your assistant managers will get all pissy that they have to do price overrides or when customers start complaining! huh, that's your job as a manager dude! if you have any visual or management experience, pass on this. you won't learn anything here and you will just end up frustrated.

Viewing 13 - 15 of 2,041 Reviews

Glassdoor has 2,086 Tillys reviews submitted anonymously by Tillys employees. Read employee reviews and ratings on Glassdoor to decide if Tillys is right for you.