Tillys reviews

3.4

46% would recommend to a friend

(2,041 total reviews)
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Edmond Thomas

56% approve of CEO

34% positive business outlook

Tillys has an employee rating of 3.4 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tillys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 16, 2014

store manager

Recommend
CEO approval
Business Outlook

Pros

1.salary -- oh yeah, salary was pretty great which was the whole incentive of me leaving my previous job to come to this one. I got a 6k-ish raise leaving my old job. 2. Yearly SM trips to california -- It was nice that they gave store management the opportunity to share in an experience with higher management, to give input (though if it was actually received is another question completely), to interact with higher management, and to really represent your store. We were involved in meetings, received a lot of free stuff from vendors, found out any new things to look forward to seeing in the next year, got to watch a mini concert/show/fashion show, and meet some famous celebrities (such as Tyga, Drama for young and reckless, Machine Gun Kelly, Soulja Boy, etc.)

Cons

1. work-life balance -- I poured all I could into this company for little to no recognition of all my hard work, and I would constantly have to come back to work, or work open to close, because work needed to get done in the back when we wouldn't have the coverage to do so. 2. Unreasonable expectations -- no matter the amount of hours you put in, there was always something wrong. Upper management emphasized the importance of everything being done 100% everyday, but we weren't given the hours to schedule someone for shipment so store management/assistant managers not only had to run the sales floor with high expectations to make sales, but also had to put out about 19-22 boxes worth of shipment at the same time with the expectation that it gets completed, while re merchandising the visuals of the store to accommodate all the new shipment. Please tell me how this is possible everyday with the expectation of making daily sales goals. IT ISN'T. 3. Unfair superiority/favoritism -- During high-peak volume holiday season, upper management had told me to do something (what upper management told me to do will remain anonymous), to which the entire district did. In turn, apparently we were not supposed to do that. Top management found out and instead of investigating the entire district, because every store did it, the entire blame was put on myself and I was let go for something that every store in my district did. 4. salary increases/bonuses -- When you work at a store with such high expectations, hitting the monthly numbers to earn bonus is damn near impossible. when I received my annual review, I received little to no pay increase, and the little increase that i did earn took forever to start showing up on my pay stubs. I managed two stores in my time with this company, and when i did start at my second store, I received no pay increase even though it was a harder store to manage. 5. Reimbursement for yearly SM trips to california -- When we took our SM trips to california, they would prebook all the flights etc, so food, bag check in, that was all on us, with the expectation that we were get 100% reimbursed. WELL. we didn't choose the flight, yet the last meeting we went to, we flew spirit airlines on our way home. i'm not sure if any of you are familiar with their check in luggage, and CARRY ON LUGGAGE, prices, but the company only covered up to $25 for luggage when i had to check in one bag, and carry on 2! A TOTAL OF $100 worth of luggage. HOW IS THIS FAIR when i did not even book this flight? Had i had the power to book the flight, i would have went with delta or virgin america to avoid taking such a hit to the bank account. Waiting for the reimbursement check for this trip also took MONTHS.

1.0
Aug 20, 2024

Candidates Beware!

Recommend
CEO approval
Business Outlook

Pros

- 30% employee discount + annual sample sale - casual dresscode - no suits!

Cons

Where. Do. I. Start. - INCREDIBLY poor pay. They would pay below minimum wage if they could. I’m not exaggerating. - Promotions/raises are hard to come by. - No end-of-year bonuses. - Windowless office with a break room that can fit max 4-6 people. No elevators in the building. No natural lighting. Rats, bugs, and debris in specific parts of the warehouse that are blatant health hazards. - Horrible parking situation, with obvious favoritism for certain departments… - Dishonesty on job listings: this is NOT truly hybrid, it’s 4 long days in the office with Fridays WFH. Do not believe the listings! Employee “perks” such as food trucks, events, etc. are uncommon and there are absolutely 0 amenities to being in-office! - Terrible favoritism reflected in not only attitude towards employees but in pay as well - Poor management that goes so deep that it won’t matter who your immediate manager/boss is. The rot goes all the way through - Insane turnover. Someone leaves every week and not always amicably. - Overworked, underpaid, unpleasant work environment worsened by high tensions and stressed employees - As another reviewer said, you’re expected to execute job duties without having the authority to push them through the pipeline. Everything you do requires 4 rounds of approval - No onboarding. Multiple years in and I’m still learning the “right” way to do things according to company policy, because there’s absolutely no training. NONE - You will suffer here. They put on a facade of company culture and everyone puts on a face when you first start to make you feel comfortable before they eventually remember how miserable they are and the mask comes off. You will, without a doubt, hate your job here. That’s a promise. In final words, RUN. Abandon all hope ye who enter here. Your mental health will never be worse. P.S. If you’re wondering why I’m still at the company, I’d tell you it’s due to the poor job market. But if you really wanted to know, it’s because this job will destroy your sense of self, any and all motivation you had when you started, and leave no time to recover at home because all you want to do is sleep once the day is done. They make you feel inadequate and unworthy of better pay/conditions. This company will change you for the worse.

1.0
Mar 9, 2023

Pay sucked

Recommend
CEO approval
Business Outlook

Pros

Job was kinda going down hill not gonna lie, they struggle really heavily to keep a team

Cons

Everything there wasn’t much going for it

Viewing 16 - 18 of 2,041 Reviews

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