Is Tim Hortons a good company to work for as a Server/Waiter?

Server/Waiter professionals working at Tim Hortons have rated their employer with 4.0 out of 5 stars in 41 Glassdoor reviews. This is a higher than average score with the overall rating of Tim Hortons employees being 3.3 out of 5 stars. Search open Server/Waiter Jobs at Tim Hortons now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at Tim Hortons .

Does Tim Hortons pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at Tim Hortons with 2.3 out of 5 stars based on 41 anonymously submitted employee reviews. This is 12.2% worse than the company average rating for salary and benefits. Find out more about Server/Waiter salaries at Tim Hortons.

How happy are Server/Waiter professionals working at Tim Hortons?

10% of Server/Waiter employees at Tim Hortons would recommend their employer to a friend. This rating has decreased by 36% in the past 12 months. Server/Waiter professionals have also rated Tim Hortons with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.4 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1224) , Team Member (818) , Supervisor (606) , Baker (502) , Crew Member (499) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (210) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (135) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 638 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 488 reviews)); "Coworkers are nice and friendly" ((in 396 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 336 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 303 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 833 reviews)); "The pay was low and bad" ((in 689 reviews)); "Minimum wage and not much choice depending where your are" ((in 232 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 193 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 159 reviews))

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons Server/Waiter reviews

4.0

10% would recommend to a friend

(41 total reviews)

Marc Caira

44% approve of CEO

29% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.9

Senior management

2.7

Career opportunities

2.4

Culture & values

2.3

Compensation and benefits

Server/Waiter employees have rated Tim Hortons with 4.0 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. Tim Hortons is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

3.0

Jul 8, 2026

Good learning experience, but can get hectic

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Good learning experience in the fast food industry

Cons

A little bit busy and get hectic

5.0

Apr 24, 2026

very good for part time

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

flexible hour, decent pay, highly recommended

Cons

the location is a lil far from my place

5.0

Mar 3, 2026

Good

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Nice and easy with breaks

Cons

Nothing bad to say today

Viewing 1 - 3 of 41 Reviews

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Tim Hortons

Tim Hortons Server/Waiter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good learning experience, but can get hectic

very good for part time

Good

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