Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has been stable over the past 12 months.

How satisfied are employees working at Tim Hortons?

47% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1223) , Team Member (815) , Supervisor (606) , Baker (502) , Crew Member (499) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (210) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (135) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 650 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 472 reviews)); "Coworkers are nice and helpful to trainees" ((in 390 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 311 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 803 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 700 reviews)); "Minimum wage and not much choice depending where your are" ((in 232 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 197 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 163 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

Buffalo , Columbus , Detroit , Rochester , New York , Erie , Sterling Heights , Dearborn , Toledo , Troy , Amherst , Macomb , Fort Wayne , Niagara Falls , Fredonia , Canton , Lansing , Bangor , Lockport , Orchard Park , Saginaw , Dayton , Ontario , East Aurora , Hamburg , Belleville , Clinton Township , Livonia , Flint , Athens

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

47% would recommend to a friend

(12,996 total reviews)

Marc Caira

59% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Jul 20, 2026

Friendly team in a fast-paced environment, but low pay

Team member

Recommend

CEO approval

Business Outlook

Pros

The team is friendly and welcoming, and the work environment is fast-paced, helping you build teamwork, communication, and customer service skills. Scheduling can be flexible, making it a good place for students or those looking for part-time work.

Cons

Communication can sometimes be unclear, and small mistakes may receive more attention than necessary, which can be discouraging for sensitive employees. Team members could be more supportive when coworkers ask for help during busy shifts. The pay is also quite low compared to the current cost of living.

5.0

Jul 16, 2026

Good pay and perks, but stressful environment

Cashier

Recommend

CEO approval

Business Outlook

Pros

good pay, good food, good coffee

Cons

too faced paced, hard to keep up sometimes, treat you liek garbage

2.0

Jul 16, 2026

Tips and discounts can't outweigh poor management

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

The Tips, hours and discounts

Cons

Management is awful and very unprofessional, made people cry

Viewing 4 - 6 of 12,996 Reviews

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Jobs at Tim Hortons

Now Hiring First Shift for West 26th St. Tim Hortons, must be 18 or older