Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has been stable over the past 12 months.

How satisfied are employees working at Tim Hortons?

47% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1223) , Team Member (815) , Supervisor (606) , Baker (502) , Crew Member (499) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (210) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (135) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 637 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 474 reviews)); "Coworkers are nice and helpful to trainees" ((in 401 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 338 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 321 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 826 reviews)); "The pay was low and bad" ((in 691 reviews)); "Minimum wage and not much choice depending where your are" ((in 229 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

Buffalo , Columbus , Detroit , Rochester , New York , Erie , Sterling Heights , Dearborn , Toledo , Troy , Amherst , Macomb , Fort Wayne , Niagara Falls , Fredonia , Canton , Lansing , Bangor , Lockport , Orchard Park , Saginaw , Dayton , Ontario , East Aurora , Hamburg , Belleville , Clinton Township , Livonia , Flint , Athens

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

47% would recommend to a friend

(12,994 total reviews)

Marc Caira

59% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Oct 20, 2009

Cashier, drive through at tims

Store front/cashier

Recommend

CEO approval

Business Outlook

Pros

You get to do everything, cashier, sandwiches, drive through, etc. The only position I never did was baking. Depending on the hours you get and the people you work with, the job can be fun.

Cons

It's repetitive and it hurts. I've so many burn bruises from the hot coffees and teas and management is rather unsympathetic about it. They don't stock their first aid kits enough. Floor is real slippery too.

2.0

Aug 5, 2009

Wouldn't bother

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, along with fairness in shifts and vacation time

Cons

-managers are ignorant -Lots of internal drama - Customers are horrible to deal with - Sometimes we don't get breaks - High stress environment - Discrimination in the workplace

3.0

Jul 22, 2009

tim horton

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it is a job that is not two bad of an enviroment because most of the clientel is elderly and easy to please with your group of regulars

Cons

very young crowd to work with not much maturity or organiation. schedulig is a a disater a far asplaning ahead or haig a routine.

Viewing 12982 - 12984 of 12,994 Reviews

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Jobs at Tim Hortons

PT Customer Service 6a-4pm #11109