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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      2.0
      Jan 6, 2026

      Awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like many of the reviews say, everyone here is very passionate about the mission and helping students. It's the reason why everyone decides they want to work here, and it's the best part about working here.

      Cons

      I agree with the countless negative reviews that this is one of the worst places I have ever worked. I have never worked so hard, so long, and with such minimal regard for my mental health and the health of my teammates. You can push back and tell management that the workload is too much and they say that things will change, only to find out that they are planning more with less people and resources. The amount of people that have left or have been let go from this place is insane. My assessment of it is that leadership at the very top has no regard for their employees and they only care about results and making themselves money. Everyone is set up to fail with the unrealistic goals, due dates, and overall expectations. And then they will mask it with the happiness of helping others. Not to mention the tracking software that makes you feel like you need to be chained to your computer at all times or else you're going to get in trouble for not working 24/7. We can't even keep contractors because they feel overwhelmed by the craziness. It's truly chaotic and unhealthy.

      avatar
      TimelyCare Response
      6mo
      We appreciate your transparent feedback and we value hearing from our team members. Listening, understanding, and implementing change with our mission at the core, is central to how we continue to grow. Your feedback highlights important themes, and while we do not have identifying information related to this, we recognize the impact these experiences can have on our teams. Leadership is actively focused on strengthening how we support our people, including reassessing priorities, resourcing, performance expectations, and how growth is balanced with sustainability and well-being. Treating people with respect, empathy, and care is foundational to our values, and we remain committed to ensuring our culture consistently reflects those principles in day-to-day experiences. We encourage all team members to share their genuine experiences by reaching out to the People and Culture Team directly as we welcome the opportunity to better understand as your input matters. Feedback plays an important role in how we continue evolving our culture, leadership practices, and the experience we aim to create for everyone at TimelyCare.
      1.0
      Jun 2, 2023

      Beware - avoid terrible culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to have good people working here but most moved on or let go by dysfunctional leadership.

      Cons

      It’s a toxic mess. Another company making poor decisions and laying off people. I would avoid because it only seems to keep getting worse.

      avatar
      TimelyCare Response
      3y
      Thank you for taking the time to provide your feedback on your time here with TimelyCare. We are grateful for your efforts to improve the health and well-being of students, and we regret that your experience working here did not align with your expectations. Decisions involving employees are never taken lightly and letting someone go is never easy. We aim to provide a positive workplace culture and take your input seriously, so please feel free to reach out to our P&C team if you have further suggestions.
      1.0
      Jun 4, 2021

      Don’t care about their employees

      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many promises of advancement and encouragement

      Cons

      Zero follow up or follow through.

      avatar
      TimelyCare Response
      4y
      Thank you for your feedback and for the service and support you provided during your time with TimelyMD. We wish you all the best!
      Viewing 28 - 30 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.