Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 16 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 15 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 7 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews)); "Growth opportunities" ((in 4 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "low pay and no pay raises until a yr." ((in 4 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 4 reviews)); "No growth opportunities." ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

1.0

Jun 13, 2023

I no longer recommend this company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company mission is great.

Cons

They fire hard working employees without a warning. There is not much room for growth.

TimelyCare Response

3y

Thank you for sharing your feedback. Decisions involving employees are never taken lightly and letting someone go is never easy. We invite you to connect with our P&C team if you have specific suggestions about the end of your employment with us. We sincerely appreciate your efforts toward our mission to improve the health and well-being of students. We wish you all the best and continued success.

1.0

May 8, 2023

Leadership blind spots overshadow great mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great mission, great people to work with

Cons

Leadership has major blind spots

TimelyCare Response

3y

We appreciate you sharing, and we agree that there are great people here at TimelyCare! We are always interested in hearing feedback from our team on areas where we can continue improving and encourage others to share with the People & Culture Team as we always have an open door. Wishing you all the best!

1.0

Jun 11, 2026

Congrats on Finding No Record of What Everyone Keeps Saying

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

Cons

To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

TimelyCare Response

3w

We hear the concern behind this review. Anonymous feedback can reflect experiences people may not have felt comfortable sharing elsewhere, and that is important for us to recognize. We read reviews in full, pay attention to recurring themes, and use feedback from multiple sources to better understand where trust, communication, and support need to improve. Our focus is not on identifying anonymous reviewers, but on understanding feedback and continuing to strengthen the employee experience for current team members.

Viewing 34 - 36 of 138 Reviews

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Jobs at TimelyCare

Senior Graphic Designer

Strategy and Operations Intern

Administrative Assistant

Sales Operations Manager

TimelyCare

TimelyCare reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I no longer recommend this company.

Leadership blind spots overshadow great mission

Congrats on Finding No Record of What Everyone Keeps Saying

Top companies for "Compensation and Benefits" near you

Jobs at TimelyCare