Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 14 reviews)); "Growth opportunities" ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No benefits as contractor" ((in 3 reviews)); "Avoid, very bad company, bad ethics, horrible management" ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture & values

3.1

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

1.0

Apr 3, 2025

Honest review

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Having a supportive team to work with.

Cons

-low pay and no pay raises until a yr. -No growth opportunities. I’ve seen people there more than 3 years in the position as me. -management is terrible talks about all coworker badly personal things they have going on - not able to take off -favoritism -micro aggression - hr is for the company not you!

TimelyCare Response

1y

Although we do not align with your perspective of our culture, leadership, and team, we acknowledge that every organization has room for growth, and we consistently seek input from our team members as we remain an employer of choice. TimelyCare prioritizes creating a workplace where everyone feels heard, respected, and valued. Our inclusive and collaborative culture is a core part of who we are, and we are dedicated to ensuring all team members are treated equitably. We remain focused on fostering an environment built on transparency, professional growth, work life balance, fair compensation, and meaningful investment in our people, contributing to strong morale and long term retention. We wish you all the best in your future endeavors.

1.0

Dec 14, 2023

Avoid If You Care About Your Mental Health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good mission, plenty of great and smart people.

Cons

Management does not actually care about its employees and will fire them when convenient. Toxically focus on self-promotion and boasting a "family-like" workplace. Create a façade to make it seem like the culture is great when in fact it is not - HR department is nonexistent. Company is a revolving door because they do not actually care about growing or retaining their employees.

TimelyCare Response

2y

Though we do not agree with your characterization of our culture or our company, we acknowledge that every organization has room for improvement. We value each and every one of our employees at TimelyCare and our People and Culture department asks our team members regularly for input so we can remain an employer of choice. We also work hard to provide a positive workplace culture that embraces diversity, inclusivity, and belonging, so we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. We are sorry that your experience working here did not meet your expectations, and we wish you the best in your career moving forward.

1.0

Jun 27, 2023

Practice what you preach

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can work a second job while working here

Cons

Poorly ran organization from top down

TimelyCare Response

3y

Thank you for taking the time to provide feedback. We value our employees here at TimelyCare, and we work hard to provide a positive workplace culture where we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. Your input is truly valued, so please feel free to reach out to our P&C team if you have further suggestions.

Viewing 37 - 39 of 138 Reviews

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