TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
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Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and supportive management

Cons

High productivity expectation each week

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TimelyCare Response
8mo
Thank you for sharing your thoughts. We are glad to hear about your positive experience with management support. Our team and leadership truly care about creating an encouraging and collaborative environment. We recognize that productivity expectations can feel high, and we value and take all feedback seriously to ensure workloads remain balanced and sustainable for our direct care providers. We are actively reviewing the expectations for our team and working with our providers on these changes as we speak. Your input is important to us as we remain committed to fostering a positive, supportive workplace where everyone feels valued and connected to our mission of improving student well-being. We appreciate the meaningful care you provided during your time with TimelyCare and wish you the best.
2.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

There was a lot to learn during training, coworkers were fun.

Cons

You'll be expected to catch up quickly in the fast aced work environment! You're also expected to work harder and accomplish more than the normal. Unsupportive work culture where management blatantly ignores employees and could be hostile as well.

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TimelyCare Response
8mo
Thank you for taking the time to share your feedback. We are glad to hear you found value in our training experience and enjoyed connecting with your coworkers. Our people truly make a difference. We understand your overall experience did not meet your expectations. After review, we found no record of the specific incidents referenced regarding management. However, we truly value your perspective and remain committed to nurturing a workplace where people feel valued, heard, and supported in their work. Our leadership team continues to focus on strengthening communication, fostering trust, and supporting a culture of transparency aligned with our mission to improve the well-being of students across campus communities. We wish you all the best moving forward.
5.0
Oct 18, 2025

Found an amazing company to be part of!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s been a breath of fresh air to work at a company where I end each day feeling proud of what I’ve contributed. TimelyCare has a truly mission-driven culture, the passion for impacting students and making a real difference isn’t just talk, it’s embedded in the daily work. Before joining, I did extensive research and was worried the strong online presence was just branding, so happy I made the decision to join. What I read didn't even scratch the surface of reality. The people are wonderful to work with, smart, collaborative, and driven by purpose. It's exciting to be part of the designing the ideas and then seeing them come to fruition. I appreciate the fast-paced environment and the collective willingness to adapt quickly. People aren’t afraid to say, “This worked yesterday, but times are changing, and we need to evolve.” I also appreciate how willing everyone is to step in, solve problems, and get creative together. It’s a team that genuinely rallies around challenges and focuses on solutions. Leadership has been receptive to feedback and supportive of new ideas, creating space for innovation and meaningful contribution. It’s inspiring to be part of an organization focused on shaping a healthier, more hopeful future for the next generation.

Cons

There are opportunities to improve system integration to streamline collaboration.

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TimelyCare Response
8mo
We appreciate you taking the time to share your experience and thoughtful reflection. Knowing our shared purpose to make an impactful difference in the lives of students is reflected in your daily experience and feeling connected to our mission, is truly meaningful. The sense of community, sharing ideas, and navigating change together is the culture we strive to nurture each day and you are an integral part of our culture continuing to thrive. Thank you for sharing your honest feedback around improving system integration. This is an area we continue to focus in - we invested in establishing a new Business Systems position, with a new team member joining us in the coming weeks to enhance support in this area. We have and will continue to seek feedback to identify where we can make the biggest impact for our people as we continue to foster collaboration and drive technology forward. We are truly grateful to have you on our team and inspired by the care and purpose you bring to your work each day. Your contributions in what we are building together is valued, and your voice matters. We welcome continued feedback at feedback@timelycare.com
Viewing 37 - 39 of 138 Reviews

Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.