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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      3.0
      Jul 28, 2025

      Great place to work until management started to micro-manage

      Behavioral therpist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very professional and organized company; enjoyable client population.

      Cons

      New managers with no experience started to micro-manage.

      avatar
      TimelyCare Response
      11mo
      Thank you for taking the time to share your feedback. We are pleased to hear that working with our student population was a meaningful part of your experience. At TimelyCare, we recognize the importance of effective leadership and understand the unique demands and clinical nuances of providing telehealth care to higher education students. As we continue to grow, we remain committed to developing strong, supportive managers who lead with empathy, clinical understanding, and a clear focus on provider success. We appreciate your contributions and wish you the best in your future endeavors!
      2.0
      Jun 5, 2024

      Top #100 Best Work Place

      Patient care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has flexibility, no micromanagement.

      Cons

      - Employees dissatisfied with salaries or the structure of systems are not cared for adequately. - Support staff is pressured to work at maximum capacity. - Higher salaries are only offered to positions that directly contribute to revenue generation. - Maternity leave policy is lacking, especially for a company that offers unlimited paid time off.

      avatar
      TimelyCare Response
      2y
      Though we do not agree with your characterization of our culture or our company, we acknowledge that every organization has room for improvement. We value each and every one of our employees at TimelyCare, ensure our employees are compensated fairly, and acknowledge high productivity. We ask our team members regularly for input so we can remain an employer of choice and work hard to provide a positive workplace culture where we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. We appreciate all you do to help us grow!
      2.0
      Aug 15, 2023

      Disappointing

      Licensed mental health clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The manager of the care team was passionate. There was a great work environment at the beginning.

      Cons

      Lack of communication. Mass layoffs. Unreasonable metrics. Questionable ethics.

      avatar
      TimelyCare Response
      2y
      Thank you for taking the time to provide feedback. We value our employees here at TimelyCare, and we work hard to provide a positive workplace culture where we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. Decisions involving employees are never taken lightly and letting someone go is never easy. Your input is truly valued, and we sincerely appreciate your efforts toward our mission to improve the health and well-being of students.
      Viewing 49 - 51 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.