Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 14 reviews)); "Growth opportunities" ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No benefits as contractor" ((in 3 reviews)); "Avoid, very bad company, bad ethics, horrible management" ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

3.0

Mar 26, 2024

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work, team environment, work is “meaningful”

Cons

Pay is not comparable to market. Revenue based off incorrect forecasting. Lack of transparency from some leadership. Not a much room for advancement

TimelyCare Response

2y

We value each and every one of our employees at TimelyCare and we ask our team members regularly for input so we can remain an employer of choice. We appreciate your transparency and we acknowledge that every organization has room for improvement. TimelyCare is in an exciting growth phase and our passionate people / collaboration truly make an impact each day. Our continued focus is on opportunities for growth for our employees and we appreciate all you did for our company growth. We wish you the best in your career moving forward.

4.0

Jun 6, 2023

Felt Like Home

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance, salary, culture, cross-collaboration, mental health days, flexible schedule

Cons

Before being laid off I would have 0 cons, however, the process of being laid off was TRAUMATIZING. Went into a meeting with HR (which was roughly 10 minutes), and 2 minutes after, was LOCKED out of my computer. No notice. Nothing. I loved this company with all of my heart, but for a mental health company, this was extremely dissapointing.

TimelyCare Response

3y

Thank you for taking the time to provide your feedback on your time here with TimelyCare. Decisions involving employees are never lightly and letting someone go is never easy. We invite you to connect with our P&C team if you have specific suggestions about the end of your employment with us. We sincerely appreciate your efforts toward our mission to improve the health and well-being of students. We wish you all the best and continued success.

1.0

Jan 26, 2026

Reluctant, but something needs to be said

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Therapy can genuinely help people, and some people at the company care about helping people.

Cons

This company is held back by its leadership. Full stop. Toxic positivity runs rampant, and those who do not cheerlead for the CEO are viewed with suspicion, then contempt, and then outright threatening behavior. I will not rehash it here, buy you can read other reviews about the type of threats, both public and private, that I am referring to. I have yet to read a negative review on this company that I did not also witness first hand. I am not a negative person, and I did not leave under bad terms, but anger toward this company and the way its employees are treated has stayed with since I have been gone.

Viewing 46 - 48 of 138 Reviews

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Jobs at TimelyCare

Strategy and Operations Intern

Administrative Assistant

Sales Operations Manager

Senior Graphic Designer

AVP of Revenue Operations

TimelyCare

TimelyCare reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Could be better

Felt Like Home

Reluctant, but something needs to be said

Top companies for "Compensation and Benefits" near you

Jobs at TimelyCare