Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Unlimited PTO and fully remote." ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 6 reviews)); "Growth opportunities" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Zero accountability from senior leadership." ((in 13 reviews)); "Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No growth opportunities." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews)); "departmental communication, but actively working on it!" ((in 2 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture & values

3.1

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

5.0

Feb 5, 2024

Great opportunity

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Company really provides top tier care to its patients.

Cons

Growing pains of a company that is steadily growing

TimelyCare Response

2y

We appreciate you taking the time to provide your feedback! As you mentioned, we are currently in a growth phase as a company and as things evolve, our people truly make TimelyCare a special place to be focusing on collaboration and our continued passion and drive for our company purpose. As we focus on students to be well and thrive in all aspects of their lives, we prioritize this for our employees. Thank you for all you do to help us grow!

5.0

Feb 4, 2024

Great Company Culture, Mission-Driven Employees

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent company culture, many opportunities for advancement, mission-driven employees and the bonus of unlimited PTO (because self-care is important, too)!

Cons

None that I can think of.

TimelyCare Response

2y

We appreciate your feedback and we are happy to hear about your positive experience! As you mentioned, there are many positive aspects including the value for our employees and our inclusive company culture which make TimelyCare a special place to work. We appreciate your perspective and thank you for all you do to help grow our product and technology!

1.0

Dec 14, 2023

Avoid If You Care About Your Mental Health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good mission, plenty of great and smart people.

Cons

Management does not actually care about its employees and will fire them when convenient. Toxically focus on self-promotion and boasting a "family-like" workplace. Create a façade to make it seem like the culture is great when in fact it is not - HR department is nonexistent. Company is a revolving door because they do not actually care about growing or retaining their employees.

TimelyCare Response

2y

Though we do not agree with your characterization of our culture or our company, we acknowledge that every organization has room for improvement. We value each and every one of our employees at TimelyCare and our People and Culture department asks our team members regularly for input so we can remain an employer of choice. We also work hard to provide a positive workplace culture that embraces diversity, inclusivity, and belonging, so we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. We are sorry that your experience working here did not meet your expectations, and we wish you the best in your career moving forward.

Viewing 85 - 87 of 138 Reviews

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Strategy and Operations Intern

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TimelyCare

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Great opportunity

Great Company Culture, Mission-Driven Employees

Avoid If You Care About Your Mental Health

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