Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Unlimited PTO and fully remote." ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 6 reviews)); "Growth opportunities" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Zero accountability from senior leadership." ((in 13 reviews)); "Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No growth opportunities." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews)); "departmental communication, but actively working on it!" ((in 2 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture & values

3.1

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

3.0

Mar 26, 2024

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work, team environment, work is “meaningful”

Cons

Pay is not comparable to market. Revenue based off incorrect forecasting. Lack of transparency from some leadership. Not a much room for advancement

TimelyCare Response

2y

We value each and every one of our employees at TimelyCare and we ask our team members regularly for input so we can remain an employer of choice. We appreciate your transparency and we acknowledge that every organization has room for improvement. TimelyCare is in an exciting growth phase and our passionate people / collaboration truly make an impact each day. Our continued focus is on opportunities for growth for our employees and we appreciate all you did for our company growth. We wish you the best in your career moving forward.

4.0

Mar 18, 2024

Great Mission

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great offering to support college students. Good culture.

Cons

Alot of meetings and didn't always feel I was part of the team.

TimelyCare Response

2y

Thank you for your feedback and we are happy to hear about your positive experience! Working collaboratively and the value for our employees makes TimelyCare a special place to work. We appreciate your perspective and thank you for all you did to help our growth and we wish you the best in your endeavors!

1.0

Feb 21, 2024

Unprofessional , inadequate Tele-therapy for College Students

Therapist

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Micro-managing tele-health platform for primarily college students, I found quite often customer service agents fielding calls from students and healthcare providers are far too often feeding and tending to their children, or at social events and/or multitasking their shopping and persoanl chores while navigating tele-health calls. This is not a professional hippa compliant platform. The CEO puts the needs of CSR above the students they serve and professional healthcare providers.

Viewing 82 - 84 of 138 Reviews

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Jobs at TimelyCare

Strategy and Operations Intern

Senior Graphic Designer

Administrative Assistant

Sales Operations Manager

AVP of Revenue Operations

TimelyCare

TimelyCare reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Could be better

Great Mission

Unprofessional , inadequate Tele-therapy for College Students

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