TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
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Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
4.0
Jan 20, 2026

Let's be honest here...

Recommend
CEO approval
Business Outlook

Pros

TimelyCare places a strong emphasis on personal growth and professional development. There is meaningful investment in coaching, feedback, and helping employees build real skills that translate beyond the role. Compensation is competitive, and the flexibility around time off is a genuine benefit that reflects trust in employees to manage their responsibilities responsibly. For individuals who are motivated, accountable, and growth-oriented, this can be a highly rewarding environment. When expectations are met, leadership is supportive and invested in employee success. Additional Perspective Some of the more negative reviews appear to come from individuals who struggled with performance expectations or accountability. When I joined, it was clear that there had previously been issues with people taking advantage of flexibility and producing minimal output. The company has since made efforts to address this, which may not be well-received by those who prefer less structure or oversight.

Cons

The pace can be intense, particularly around quarter-end when metrics and deliverables are due. This is not a low-pressure role, and workload spikes are real. For those who are not comfortable with performance-driven environments or clear accountability, this can feel overwhelming.

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TimelyCare Response
5mo
Thank you for sharing such a thoughtful perspective. We appreciate hearing how our focus on professional growth, coaching, and flexibility has supported your experience at TimelyCare. As a mission-driven, growth-stage organization, our work can be fast-paced and performance-oriented, especially during key delivery cycles. We strive to be clear about expectations while pairing accountability with trust, meaningful support, and opportunities to build skills that extend beyond any one role. Flexibility is most effective when grounded in shared responsibility, clear goals, and open communication. We remain focused on hiring for strong alignment with the scope and expectations of each role. Thank you for sharing your perspective. We appreciate your contributions and are grateful to have you on the TimelyCare team.
3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and supportive management

Cons

High productivity expectation each week

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TimelyCare Response
8mo
Thank you for sharing your thoughts. We are glad to hear about your positive experience with management support. Our team and leadership truly care about creating an encouraging and collaborative environment. We recognize that productivity expectations can feel high, and we value and take all feedback seriously to ensure workloads remain balanced and sustainable for our direct care providers. We are actively reviewing the expectations for our team and working with our providers on these changes as we speak. Your input is important to us as we remain committed to fostering a positive, supportive workplace where everyone feels valued and connected to our mission of improving student well-being. We appreciate the meaningful care you provided during your time with TimelyCare and wish you the best.
5.0
Sep 29, 2025

Innovative Company driven to help students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At TimelyCare isn’t just encouraged, it’s expected. Senior leadership is always looking for ways the company can embrace AI enhanced workflows across the whole organization. Leadership trusts us to experiment, iterate quickly, and continually push the boundaries of how technology can bring value to our students, providers, and customers. The culture is both supportive and ambitious. There’s a clear sense of purpose in the work we do. What makes TimelyCare special is the balance between freedom and accountability: we’re empowered to try bold ideas, but we’re also measured on how those ideas translate into real outcomes.

Cons

If you struggle to thrive in a fast paced, startup-like environment where priorities can shift quickly, TimelyCare may feel challenging.

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TimelyCare Response
9mo
We appreciate your insights! Our focus on innovation, experimentation, and AI-driven workflows is important while ensuring our team members feel both supported and empowered in the impactful work we do. Creating a culture where people have the freedom to explore ideas while staying accountable to meaningful outcomes is something we value deeply. We recognize our fast-paced environment, and we are mindful of supporting our teams as priorities evolve. We are glad you are part of our TimelyCare team! Thank you for your support as we work toward our mission to foster student success and improve the health and well-being of campus communities.
Viewing 94 - 96 of 138 Reviews

Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.