TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
avatar

Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

Cons

Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

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TimelyCare Response
4w
It is meaningful to see our mission, people, and culture reflected in your experience. We believe great work happens when talented people are trusted, supported, and connected to a purpose that matters. As TimelyCare continues to grow, we are focused on creating clarity, investing in our people, and building on the culture that has helped us expand our impact for students and campus communities across the country.
5.0
Feb 18, 2026

Truly A Special Place To Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for a handful of companies throughout my career and while other places have been "good", there is something different and truly special about TimelyCare. From the Executive Leadership Team who genuinely CARES and works hard to make TimelyCare a place where people want to come work, to the people you get to work alongside, and then to the problems you get to solve - it's fun, challenging, supportive, and makes a difference for the members we serve. Things I love about TimelyCare: 1. The Leadership Team - from executives to senior leaders - this is a group that continues to push barriers and boundaries and sets the bar high 2. The People - look around and you will see everyone around you is working toward a shared mission and goal 3. The Challenge - see a problem, work to solve the problem! You are encouraged to find solutions and try new things. If it doesn't work - fail fast, learn from the mistake and move on. It's really neat to look back 6 months and see the progress that continues to be made! 4. The Pace - Have you heard people say "I'd rather be busy than bored!" If so, come here! You will stay on your toes and for those who like the pace, it's awesome! 5. The Mission - We are impacting lives, for the better, and by the minute. Listen to our biweekly Care Stories and you'll get goosebumps. What we are doing here is turning lives around, saving lives, and being there when people need us most.

Cons

You'll see negative reviews here. This has not been my experience. Is it crazy busy at times? yes. Could we prioritize better? yes. Don't all companies have similar issues? YES! Take that feedback with a grain of salt. Talk to team members and you'll see these individuals are a small portion of the team. Overall, it truly is a special place to be.

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TimelyCare Response
4mo
It’s encouraging to see your perspective. We work hard to build a culture where mission, accountability, and innovation go hand in hand. The pace is fast, the challenges are real, and the impact on students and campus communities is meaningful. We’re proud of the leaders and team members who lean into that challenge, support one another, and continue raising the bar as we grow.
5.0
Jan 30, 2026

Best company I have ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engaged leadership, Culture, Growth, Innovative

Cons

I honestly can not think of a true con, every company has their quirks but the overall culture and desire to work together to support our members and providers always turns out to be a pleasant and exciting job.

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TimelyCare Response
5mo
Thank you for taking the time to share your thoughts. We appreciate your perspective and are glad to hear about your experience. We agree that our team’s culture and shared commitment to solving problems and supporting members are truly special. At TimelyCare, we continuously strive to foster a caring and professional work environment and value insights from our team members so we can be an Employer of Choice. Thank you!
Viewing 91 - 93 of 138 Reviews

Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.