Toast Inc Senior Operations Manager reviews

Workload - you will be over utilized. SLT strategy changes constantly. Disjointed tools. Plenty of offshoring for roles. Opportunities for pay increase/promotion is getting sparse due to cost cutting. There will be any reason to minimize your impact in performance reviews to prevent justified pay increases or stock grants. My last review held me accountable to something I had no control over, which prevented stock grants and a real pay increase. It was disappointing. Also, there are a lot of folks in positions they are too junior for. Finance department is lost. There are numerous projects in flight and are all running at P0. But, the roadmap and change management is awful. It's thrown by the wayside to just cross the finish line. Turbulent job security. People have recently left over the past few months to "take a break" or "spend time with family." So, everyone just works long hours out of fear of being leg go. CEO - hinted at some form of RTO for "collaboration." But, it's being disguised as "ways we work." Many are conscious about "being negative." However, being negative is deemed just not fully falling in line with something. If you value your job, don't question, don't even respectfully disagree, just fall in line. Sad but true.