Toast Inc reviews

3.8

69% would recommend to a friend

(1,681 total reviews)
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Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 2, 2018

BDR

Recommend
CEO approval
Business Outlook

Pros

I started working at Toast in June ’18 and I have loved every second of it. Senior year of college, I had a pretty brutal job search, but could not be happier where I ended up! I remember being almost confused at how helpful and positive management was (and still is) in the beginning because I had no idea what to expect - this being my first office job. This is a place where you’ll get unrivaled resume experience - working at a $1.5B SaaS startup in Boston. The sales floor culture at Toast is fun, young, and ever expanding. There’s also something to be said on career progression here. Talk about a company that promotes from within — I’ve already seen several friends of mine get promoted from the program we’re in now to a closing role as an AE, and I’m certain I’ll get there too. The office isn't bad either - full pub access, lots of gifts/events, napping rooms - cool stuff!

Cons

There’s a ton of change. Toast is different every week, but there’s also a lot of value in adapting to change. Some of what we do as BDRs is experimental, and that’s something you’ll find at any new company.

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Toast Inc Response
7y
Thank you for the thoughtful review and for sharing your experience as a recent college graduate - we're so happy that you're here! It makes us happy to hear that you've found Toast to be a supportive and growth oriented environment. Can't wait to see you continue to grow your career at Toast. - Adam Mavrikos, VP, Inside Sales
2.0
Sep 13, 2018

Koolaid Tasted Rough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH Abilities Decent Benefits Cool Events (if in office) Equity Sweet Swag

Cons

Growing way to quickly High Turnover (Making is harder to complete jobs) Team mis-alignement Product Stability

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Toast Inc Response
7y
Thank you for the candid feedback. With all the growth that we've been experiencing, there is definitely room for improvement around internal communication and alignment. We are actively working to address many of the pain points that come with hypergrowth by building a more robust technological ecosystem, re-focusing on quality and stability, and running more management development trainings and leadership offsites. We care deeply about building a company culture that reflects our values and are diligently working to address many of the points mentioned in this review. If you would like to discuss in person, please do not hesitate to reach out. - Jackie Steele, Sr. Director, People & Culture
5.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

-People are awesome -Tons if fun company/team outings -Great benifets for the most part -Location -Beer

Cons

401k matching would be great. Thats the only con I can think of, silly 20 word minimum Glassdoor c'mon blah blah blah blah

Viewing 322 - 324 of 1,681 Reviews

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