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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 26, 2017

      Victim of our own success

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People. Absolutely top notch hiring practices, from the top to the bottom. Everyone that I work with is a high performer, who cares about what their doing and more importantly, how they do it.

      Cons

      little unfocused on priorities. Part of this comes from the fact that they're growing like a rocket. So many new people each week, with so many new and challenging projects mean that a lot of time you have to ask 3-4 people to find out who you need to talk to to move a project forward.

      5.0
      Apr 20, 2017

      Startup feel with security of a larger company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very startup feel with lax dress code and unrestricted vacation. -Health insurance, dental, vision, life insurance and disability. -Work life balance is great. If you get your work done you can go home. No pressure to be there just to be there. -Very high growth which mean lots of room to grow your own career. -Great internal resources to help with what you need. -Great office right near Fenway park. -Paid commuter benefits. -Experienced leadership. They have brought in many people with past experience in this business to make Toast successful. -Trying to focus on the right aspects of the business to grow which align with customer needs. -Everyone at the top is extremely approachable. -Relatively transparent with most things.

      Cons

      -Being a larger company, it is not always easy to get questions answered. You sometimes get sent on a wild goose chase. -Still working on set processes for many things. Getting much better but still have a long way to go. -Sometimes certain projects take precedence over everything else, causing long wait times for simple problems.

      5.0
      May 7, 2026

      Great culture and product!

      Senior onboarding consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture and People Probably the best POS product in the industry Pretty good health benefits Avg pay for

      Cons

      My only con is they need to invest in enterprise systems and infrastructure to streamline operations. They are scaling quick so need to invest in tools and a tech stack to manage large accounts and launches.

      avatar
      Toast Inc Response
      1mo
      We appreciate your contributions during your time at Toast and glad to hear your experience in the role was great!
      Viewing 325 - 327 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.