Toast Inc reviews

3.8

69% would recommend to a friend

(1,662 total reviews)
avatar

Aman Narang

77% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 14, 2017

Toast unfair

Recommend
CEO approval
Business Outlook

Pros

- Free food - Not much manager interaction - work without supervision

Cons

- too much labor, running cable, terminating ends - Equipment that doesn't work - Product that doesn't work - No time to eat or use bathroom - Very little time to complete tasks - Poor if little training - Company is in a rush to force installs into location

1.0
Sep 29, 2017

Worst Career Choice I've Ever Made

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office location, cool perks like a keg in the office.

Cons

Everything else. So much backstabbing, gossiping- I felt like I was back in middle school. Leadership steers clear of addressing any of these issues and plays favorites to bullies who end up pushing out those they don't like. Coming into work every day felt like a popularity contest. People were expendable and it felt like someone was being fired almost every day.

avatar
Toast Inc Response
8y
Assuming that you are willing to share, I would love to learn more about your personal experience here at Toast. I am sorry that you had this type of experience and it is upsetting to me. It is not the type of culture or core values that we have put in place as a foundation so I'd like to understand where and how your experience missed the mark. You should have my email address and I would love to chat directly. Best, Chris
2.0
Jul 3, 2024

Sinking Ship.

Recommend
CEO approval
Business Outlook

Pros

2.5 years ago this was the absolute best company to work for. Great benefits package, monthly bonus, weekly professional development opportunities, etc…

Cons

Fast forward 6 months after hire date and all things in the pro list were slowly reduced or gone. No more remote stipend, increasing medical premiums, a 0.69 cent raise after hustling for over a year getting it dangled over my head. Gosh, I could go on but it was devastating to experience this. They changed our managers/teams out constantly. If you got lucky then you found new teammates and an empathetic manager to get to know. But unfortunately most of the payroll managers were out for their own agenda and would do anything to get an employee on an improvement plan/fired. Unobtainable metrics, verbal abuse from customers, lack of knowledge and support by senior teams.

Viewing 31 - 33 of 1,662 Reviews

Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.