Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has been stable over the past 12 months. 68% of employees would recommend working at Toast Inc to a friend and 64% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

68% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 222 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 140 reviews)); "great people and very hard working" ((in 134 reviews)); "There is good work/ life Balance" ((in 73 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 43 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 19 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "Close friendships inside/outside of work, lots of workplace gossip, favoritism, etc..." ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

Toast Inc reviews

3.8

68% would recommend to a friend

(1,695 total reviews)

Aman Narang

76% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Feb 10, 2022

Fast Paced Environement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of exciting things happening and projects tend to move quickly. Great people working here

Cons

Salary compare to market rates is on the lower side

Toast Inc Response

4y

Thank you so much for leaving this review! It is wonderful to hear that you're finding your work exciting and that you enjoy working with your teammates. As you may have heard during our recent company-wide meeting, we do regularly assess our total rewards compensation packages to ensure they are competitive and holistic. Please reach out to your manager if you have any questions!

5.0

Feb 8, 2022

Good place to grow and learn

Senior enterprise sales associate

Recommend

CEO approval

Business Outlook

Pros

Great senior leadership. They really strive to live up to their principles. For the most part, the technology they provide is helpful to restaurants and restaurant operators.

Cons

Questionable middle management includes immature, incompetent, and hangers-on from early days when, as a startup, they couldn't attract the best talent.

Toast Inc Response

4y

Thank you for your feedback here. I'm thrilled that you're enjoying your time at Toast and that you've had the opportunity to learn. I would like to learn more about your concerns with middle management, though. As you know, we are dedicated to helping our employees develop and grow, which includes our robust manager development program. This program is designed to not only help managers hone their skills, but also to enable them to best support and develop their teams. If this hasn't been your experience, I'd love to find some time to connect to better understand your situation. Please don't hesitate to reach out to me or your people success partner. Joe Starzec, VP of Sales

3.0

Feb 8, 2022

Good company but not great benefits

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

flexibility with time off and easy product to sell

Cons

pay is pretty bad and too many reps

Viewing 565 - 567 of 1,695 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast Paced Environement

Good place to grow and learn

Good company but not great benefits

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc